Mobile Automotive Repair Technician

Ted Britt Automotive Group

  • Fairfax, VA
  • Permanent
  • Full-time
  • 2 days ago
Automotive Mobile Service Technician Position Summary: We are seeking a skilled and customer-focused Mobile Service Technician to join our growing Ford dealership team. This role is responsible for performing maintenance and light repair services at customers' homes, workplaces, or other off-site locations using a fully equipped mobile service van. The ideal candidate is self-motivated, dependable, and committed to delivering excellent service while representing the Ford brand on the road. We Offer:
  • Competitive Pay
  • Ongoing professional training
  • Excellent benefits package including
  • Medical
  • Dental
  • Vision
  • Life, Long Term Disability, Critical Illness, Accident Insurance
  • Legal Shield
  • 401(k) and profit-sharing plan with employer match
  • Paid Holiday, Sick and Vacation Time
Key Responsibilities:
  • Travel to customer locations to perform scheduled maintenance and minor repairs (e.g., oil changes, tire rotations, battery replacements, recalls).
  • Diagnose vehicle issues within the scope of mobile services and recommend next steps when dealership service is required.
  • Operate and maintain the mobile service vehicle and tools in a clean, safe, and professional manner.
  • Communicate clearly with customers about vehicle needs, services performed, and follow-up recommendations.
  • Ensure all required paperwork, digital forms, and documentation are completed accurately and on time.
  • Follow Ford and dealership safety protocols and maintain high-quality workmanship.
  • Maintain regular inventory of parts and supplies in the mobile service vehicle.
  • Coordinate with service advisors and managers regarding schedules, customer updates, and special requests.
  • Uphold a professional image and positive attitude as a representative of the dealership in the community.
Essential Functions (ADA Compliance): To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Physical Requirements:
  • Frequently stand, bend, lift, and work under vehicles.
  • Lift and carry up to 50 pounds regularly.
  • Work in a variety of outdoor conditions (rain, heat, cold).
  • Use hand and power tools safely and effectively.
  • Driving Requirements:
  • Valid driver's license with a clean driving record.
  • Comfortable driving a commercial-size service van.
  • May require DOT medical card, depending on state/local regulations.
  • Work Environment:
  • Primarily off-site/mobile; work performed outdoors or in customer driveways/parking lots.
  • Occasional in-shop work or training at dealership facility.
Qualifications:
  • High school diploma or equivalent required.
  • Ford certification or equivalent ASE certifications preferred.
  • Minimum 2 years of automotive repair/maintenance experience.
  • Strong diagnostic and troubleshooting skills for light-duty vehicles.
  • Excellent customer service and communication skills.
  • Ability to work independently with minimal supervision.
  • Familiarity with Ford vehicle systems and mobile service tools is a plus.
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Ted Britt Automotive Group