
Principal Specialist, Field Service (Temp)
- Jacksonville, FL
- Temporary
- Part-time
- Act as a representative for all Raytheon MTS assets during repair activity at NAS Jacksonville.
- Responsible for communicating frequently with program management and IPT leads, operations, engineering, mission assurance, and supply chain across multiple programs.
- Responsible for reporting partner and/or customer sentiments, system performance/availability, maintenance activities/issues, repair status, and supply support/spares status.
- Provide assistance to the Site Lead to meet performance metrics and schedule for Raytheon products across all McKinney programs.
- Provide technical training to both Raytheon team and FRCSE Government Artisans on sensor systems and associated support equipment in accordance with the product technical data and the customer’s specifications.
- Provides technical, logistics, and/or material support for multiple MTS products.
- Ensure that all necessary inspection, maintenance, repair and modification activities are performed and recorded in the appropriate management information system.
- Typically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience
- Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
- Experience with EO/IR maintenance hardware/software/system administration.
- Experience working with/balancing the needs of multiple internal customers and interacting with senior external personnel on significant technical matters, often requiring coordination between organizations.
- Experience representing the organization as the prime technical contact regarding depot repair activity.
- Experience in EO/IR Systems Integration, Test and Operational Maintenance.
- Expertise typically gained through 8 or more years of hardware/software/system administration experience including ground station support and system administration experience.
- Possess communication skills needed for problem resolution with customers, contractors and vendors.
- Ability to work independently without appreciable direction.
- Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.