Case Manager - Mental Health (Homeless Full Service Partnership, SPA 6)
St. Joseph Center
- Culver City, CA
- $22.00-22.50 per hour
- Permanent
- Full-time
- Develop close working relationships with outreach workers, case managers, police, paramedics, the Los Angeles Housing Authority, and all collaborating agencies.
- Locate and focus efforts on specific chronically homeless persons that are considered to be most vulnerable.
- Present findings to other collaborative agencies in order to develop a service plan of action that will expedite housing opportunities and housing stability.
- Assist with developing and implement client treatment plans that emphasizes coordinated strategies for addressing mental health/substance abuse issues, relapse prevention, symptom/behavior reduction, medication management and any other risk factors that could impede permanent housing.
- Provide ongoing assessments of client progress in obtaining their individual goals.
- Meet 70% productivity weekly productivity requirement.
- Must uphold Department of Mental Health documentation guidelines.
- Utilize skill Building tools (Independent Living Skills/Activities of Daily Living) and coping skills building with empathetic case management services.
- Provide ongoing therapeutic case management services that will ensure successful permanent housing, decrease social isolation, decrease and prevent relapse risks, advocacy to deter evictions, and linkage and brokerage to any needed services such as medical, dental, mental health, substance abuse, like skills training, self-help, money management, meaningful community activities, volunteer services, job placement, etc.
- Ensure a smooth transition into permanent housing by assisting clients with benefits and housing application processes, life skills such as budgeting and cooking, accessing community resources, and other skills as needed.
- Provide crisis management, case management, and other therapeutic services related substance abuse and mental health services to clients on the streets, in service venues, in housing placements, or other locations as appropriate.
- Respond to urgent requests for assistance from clients or landlords as needed.
- Participate in all meetings with collaborative agencies and other community meetings as directed.
- Complete and maintain all documentation necessary per DMH requirements, agency requirements, and program requirements.
- Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent organizational skills and the capability to work in a fast-paced environment.
- Strong knowledge of homeless services and resources. Demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
- Requires an ability to work flexible hours including some early mornings, evenings.
- Experience providing services to chronically homeless individuals or equivalent experience is desired.
- Experience working with individuals with severe and persistent mental illness and/or co-occurring disorders is highly desirable.
- Department of Mental Health documentation experience preferred.
- Experience working with Housing Navigation systems such as HMIS preferred.
- Bachelor's degree from an accredited college or university in social work, human services or a related field.
- This position has no direct supervisory responsibilities.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to use widely supported internet browsers.
- Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
- Valid automobile liability insurance.
- Must have a Valid Driver's license.
- Must have reliable vehicle.
- Transport clients to essential appointments as needed.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.