PMO Operations Manager

Summit 7 Systems

  • Alabama
  • $110,000-125,000 per year
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Position Title:PMO Operations ManagerPosition Type:Full-time/ExemptClearance:n/aLocation:Huntsville, AL/RemoteSOC Code:Salary*:$110,000 - $125,000$500-$1,000 monthly bonus incentive*Dependent upon qualificationsSummit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits:
  • Excellent health benefits from BCBS
  • Smile brighter with Ameritas dental
  • See into the future with our luxurious VSP vision benefits
  • Prepare for the long-haul courtesy of our 401k with company matching
  • 10 days' vacation, 7 days sick time
  • Bonus and salary increase potential via our certifications plan
We do cool work here, defying expectations by simply being who we are - each of us makes an impact.Job Summary:We are seeking a results-driven PMO Operations Manager to lead and optimize the operations of our Program Management Office. This role is responsible for standardizing program management methodologies, aligning KPIs with strategic business goals, managing resourcing capacity across delivery departments and developing robust reporting tools and dashboards that provide insight into project and program performance. The ideal candidate will have a strong background in project/program management, coupled with proven expertise in reporting and performance management systems.Responsibilities include, but are not limited to:
  • Work with other PMO Managers to lead the development, implementation, and continuous improvement of standardized program and project management methodologies, tools, and best practices.
  • Ensure consistent governance and execution frameworks across all projects and programs.
  • Align and optimize key performance indicators (KPIs) to ensure they reflect and support enterprise strategic goals.
  • Collaborate with senior leadership to implement a performance-driven culture within the PMO.
  • Monitor and report on performance against KPIs to drive accountability and business impact.
  • Design, build, and maintain interactive dashboards and reporting tools that provide actionable insights into client project health, status, risks, benefits realization, and resource utilization.
  • Leverage reporting platforms in ServiceNow, Power BI, or similar to automate and enhance visibility for stakeholders at all levels.
  • Ensure all reporting is timely, accurate, and aligned with organizational needs.
  • Oversee enterprise resource planning across programs and projects, including forecasting, capacity management, and resource allocation.
  • Identify resource gaps or bottlenecks and work with department leaders to address constraints and optimize delivery.
  • Implement tools and processes to monitor resource utilization and productivity.
  • Manage and mentor a team of PMO support staff, including project assistants, schedulers, and coordinators.
  • Provide clear direction, performance feedback, and professional development opportunities to the team.
  • Foster a collaborative and high-performing team environment focused on service delivery and continuous improvement.
  • Provide senior leaders with concise, data-driven insights for strategic decision-making.
Job SpecificationsRequired
  • PMP, PgMP, or equivalent project/program management certification.
  • Minimum 7 years of experience in project or program management within complex, cross-functional environments.
  • At least 3 years of hands-on experience in project/program reporting and dashboard development.
  • Proven experience in resource planning and management across a project portfolio.
  • Prior experience managing a team of PMO support staff or project coordinators.
  • Strong knowledge of program/project management methodologies.
  • Advanced proficiency with tools such as ServiceNow, Power BI, , MS Project, or equivalent.
  • Excellent leadership, analytical, and stakeholder communication skills.
  • Bachelor's degree in Business, Information Systems, Project Management, or a related field
Preferred/Desired
  • Master's degree in business administration (MBA), Project Management, or a related discipline.
  • Experience working in a matrixed or multi-PMO environment.
  • Familiarity with Agile, Scrum, or hybrid project management methodologies.
  • Experience with enterprise portfolio management systems (e.g., Clarity PPM, Planview, ServiceNow).
  • Change management or Lean/Agile transformation experience.
Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR ยง 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees.Work ConditionsWork is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. The person in this position may need to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. May occasionally need to position self to maintain computers, including under the desks and in the server closet. The person in this position frequently communicates with employees and clients. Must be able to exchange accurate information in these solutions.Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

Summit 7 Systems