
Manager Revenue Operations - Head of Deal Desk
- Schaumburg, IL
- $94,000-160,000 per year
- Permanent
- Full-time
- Own and enforce the deal staging and gating process, ensuring compliance with pricing, discounting, approval, and contracting policies.
- Serve as the final checkpoint for deal structuring, ensuring all commercial, contractual, and operational requirements are met before execution.
- Partner with Sales Leadership to ensure pipeline accuracy, forecast integrity, and deal readiness.
- Review deals for compliance with revenue recognition rules (ASC 606) and internal accounting policies. • Collaborate with Finance to assess deal profitability, payment terms, and financial risk.
- Recommend deal structuring alternatives that balance customer needs with company financial objectives.
- Partner with Sales to create and manage Mutual Engagement Plans (MEPs) for strategic deals, outlining key milestones, responsibilities, and timelines.
- Monitor MEP progress to ensure commitments are met and proactively address potential risks or delays.
- Leverage MEPs to align internal and customer stakeholders from deal qualification through implementation.
- Partner with Legal to ensure contract terms protect company interests and align with risk tolerance.
- Collaborate with Implementation to ensure operational readiness and seamless handoff post-signature.
- Work closely with Sales Operations to maintain CRM accuracy and ensure adherence to approval processes.
- Lead and develop a high-performing Deal Desk team, fostering a culture of accuracy, urgency, and partnership.
- Apply strong project management discipline to complex deals, ensuring all dependencies, timelines, and deliverables are tracked and met.
- Continuously refine deal policies, approval workflows, and automation tools to improve efficiency.
- Act as a strategic advisor to Sales and Executive Leadership on complex deal structures and commercial models.
- Bachelor's degree in Business, Finance, Accounting, or related field (MBA or CPA preferred).
- 8+ years of experience in Deal Desk, Revenue Operations, or Finance, with at least 3 years in a leadership role.
- Deep understanding of revenue recognition principles (ASC 606) and financial modeling.
- Proven ability to design and enforce deal governance frameworks.
- Strong project management skills with experience managing cross-functional initiatives.
- Experience creating and executing Mutual Engagement Plans in a sales-driven environment preferred.
- Strong negotiation, communication, and stakeholder management skills.
- Proficiency in CRM (Salesforce preferred) and CPQ tools.
- Financial Acumen: Ability to assess deal impact on revenue, margins, and cash flow.
- Project Leadership: Skilled in planning, organizing, and executing complex cross-functional initiatives.
- Risk Management: Adept at identifying and mitigating contractual and commercial risks.
- Collaboration: Excels in cross-functional environments with dotted-line relationships.
- Process Optimization: Continuously improves staging, gating, and approval workflows.