Field Service Technician- Locator
WideOpenWest Finance
- Livonia, MI
- Permanent
- Full-time
- Prioritizes and completes locating work in timely fashion, consistent with WOW!'s or contractor's scheduling requirements
- Reads maps and system prints to determine where located jobs will be completed
- Communicates work inquiries and work results in a timely fashion (usually by e-mail) with supervisor, contractor or other relevant parties
- Assures system security by terminating unused ports and tag drops and locking pedestals
- Takes voltage measurements
- Understands/applies FCC and NESC technical standards
- Identifies and reports all incidents of noncompliance (FCC, NESC, OSHA, and WOW! standards)
- Completes all tasks to WOW! quality standards
- Maintains professional appearance and behavior at all times
- Maintains excellent attendance
- Keep motor vehicle in proper working order per company policy, including equipment & toll inventory, vehicle security and vehicle maintenance
- Trains employees
- Attends to other duties as assigned
- Able to present technical information to a non-technical audience
- Independent worker
- Able to accurately measure distances using tapes and other measure devices
- Able to use assigned testing equipment including underground locator and TDR
- Able to operate office equipment, fax, copier, etc
- Able to handle partner concerns and time-critical issues
- Able to work flexible hours as the need arises, including evenings, weekends and on-call shifts
- Must have a valid drivers license and good driving record
- Ability to work while standing most of the time
- Ability to walk or work over all types of terrain, in various types of weather
- Ability to carry, climb, and operate extension ladder (approx 28 feet and 75 lbs)
- Ability to differentiate between different sizes and colors wires
- Complete work in extreme places and situations (i.e., roofs, and utility poles)
- Efficiently utilize drills, hammers, wrenches, screwdrivers and other hand tools
- Ability to handle small components
- Ability to use close vision, peripheral vision and adjust focus
- Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp
- Ability to life up to 90 pounds
- Ability to operate computer and test equipment
- Work safely near power lines and electrical equipment
- Ability to drive company vehicles in a safe manner
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran