AVP, Service Line Administrator - Surgical Services

Nemours

  • Orlando, FL
  • Permanent
  • Full-time
  • 1 month ago
Job Category: LeadershipDegree Level: Master's DegreeJob Description:Assistant Vice President, Service Line Administrator - Surgical ServicesNemours Children's Health - Orlando, FLOverview
Nemours Children's Health is transforming the future of pediatric care in Central Florida. As part of our bold $300 million expansion in Orlando, we are seeking a mission-driven, experienced executive to serve as Assistant Vice President (AVP), Service Line Administrator - Surgical Services. This role is critical to building high-performing surgical services that align with Nemours Children's commitment to Whole Child Health, innovation, academic excellence, and health equity.This is an extraordinary opportunity for a healthcare leader with deep operational expertise, strategic acumen, and a passion for pediatric health. We're seeking someone energized by challenge, inspired to build, and committed to growing programs that improve outcomes and access for children. The ideal candidate will excel in creating and executing strategic initiatives aimed at driving growth in the surgical services line.About the RoleThe AVP serves as the senior administrative leader for the Surgical Service Line at Nemours Children's Hospital, Florida. In close collaboration with department chairs, division chiefs, and senior leaders, this executive will guide operational and strategic initiatives across multiple surgical disciplines, including:
  • Anesthesiology
  • Pathology
  • General Surgery
  • Otolaryngology
  • Ophthalmology
  • Plastic Surgery
  • Urology
  • And other divisions within the Department of Surgery
This role reports directly to senior hospital leadership and is responsible for managing business, operational, financial, and administrative functions across both inpatient and ambulatory settings.Key ResponsibilitiesStrategic Growth & Program Development
  • Lead development and execution of short- and long-term strategies for the surgical service line
  • Align clinical operations with Nemours Children's mission of building the healthiest generation of children
  • Support the growth of new and existing programs, including surgical subspecialties and academic initiatives
  • Partner with business development and strategy leaders to evaluate market opportunities and increase volumes
  • Ensure strategic planning is data-informed, financially sound, and aligned with campus and system priorities
Operational & Financial Leadership
  • Oversee day-to-day operations across surgical departments and clinical sites
  • Lead budget planning, forecasting, cost containment, and capital planning
  • Establish and monitor performance metrics (e.g., RVUs, financial targets, access benchmarks)
  • Support physician and hospital billing compliance, contract management, and revenue optimization
  • Collaborate with Nemours Children's shared services (Finance, HR, Revenue Cycle, Research Ops, etc.) to ensure integration and accountability
Talent, Workforce & Culture
  • Foster a culture of excellence, collaboration, and resilience
  • Invest in staff development and mentorship; support recruitment and retention of high-performing teams
  • Work with Chairs and HR on workforce planning, compensation, credentialing, and regulatory compliance
  • Align workforce strategy with Nemours Children's commitment to building the healthiest workforce to serve our communities
Quality, Patient Experience & Access
  • Monitor and improve patient access to surgical services
  • Lead initiatives to enhance patient/family satisfaction, safety, and outcomes
  • Support Nemours Children's continuous improvement culture through quality metrics and accountability
  • Ensure regulatory and accreditation readiness across clinical programs
Qualifications
  • Master's degree in healthcare administration, business, or related field preferred
  • In lieu of master's degree, a minimum of 10 years' progressive healthcare leadership experience in complex, multi-site systems
  • Proven success in managing surgical or procedural service lines, with experience in hospital and outpatient environments
  • Demonstrated expertise in strategic planning, operations, finance, and physician relations
  • Pediatric and/or nonprofit health system experience preferred
  • Experience in high-growth, academically affiliated healthcare settings is a plus
Why choose us - Why now?Nemours Children's Health is investing $300 million over the next four years to expand care and access in Central Florida, including:
  • Hospital Expansion (110,000 sq. ft.) - Doubling ED capacity, adding beds, enhancing imaging (opens 2028)
  • Surgery Center (75,000 sq. ft.) - New ORs, Limb Lengthening Center, Florida's only Gait & Motion Lab (opens 2028)
  • Administrative Building (75,000 sq. ft.) - Plus 800-space parking garage (opens 2027)
This expansion ensures we can meet rising demand and fulfill our mission to help children grow up healthy and reach their full potential - while fostering innovation, academic leadership, and a thriving workforce.What We Offer
  • Competitive Compensation - Aligned with experience and scope
  • Comprehensive Benefits - Medical, dental, vision, life, disability
  • Retirement Planning - 403(b) with match and 457 plans
  • Relocation Support - Mortgage assistance and moving packages
  • Work-Life Balance - Six weeks of paid family leave
  • Professional Development - leadership growth opportunities
  • Florida Residency Benefits - No state income tax
Join UsIf you're a strategic leader who wants to build programs, inspire teams, and improve children's lives, we invite you to be part of this story of growth.#LI-MW1About Us:Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.To learn more about Nemours Children's and how we go well beyond medicine, visit us at .

Nemours