Clinic Patient Services Representative

Cardiac Study Center

  • Tacoma, WA
  • $21.31-38.59 per hour
  • Permanent
  • Full-time
  • 9 days ago
Front Desk – Patient Service Representative
Tacoma, WA
Full-Time | In-Office | Monday–Friday (Closed weekends/holidays)
$21.31 – $38.59 per hourAbout UsCardiac Study Center is a leading outpatient cardiology clinic serving the Puget Sound region for over 50 years. We are committed to delivering compassionate, innovative cardiac care that puts patients first.Job SummaryWe are seeking a Patient Service Representative (PSR) to join our front desk team in Tacoma. This role is responsible for greeting patients, managing check-ins, verifying insurance and patient information, collecting payments, and supporting a smooth clinic experience.Responsibilities
  • Greet patients, visitors, and guests professionally
  • Verify and update patient demographics and insurance information
  • Register new patients who have not pre-registered
  • Coordinate with insurance specialists for referrals as needed
  • Collect and balance co-payments and daily ledgers
  • Prepare next-day appointment schedules
  • Request clinic supply orders when needed
  • Support other front office team members as available
  • Close and secure the clinic at the end of the workday
  • Other administrative tasks as assigned
QualificationsRequired:
  • High school diploma or GED
  • 1–3 years of experience in a healthcare or front desk role
  • Strong communication and customer service skills
  • Basic math skills and attention to detail
  • Ability to multitask in a fast-paced environment
  • Willingness to occasionally travel between clinic sites
Preferred:
  • Experience in a medical office or cardiology setting
  • Knowledge of EMR systems
Benefits
  • Competitive hourly pay ($21.31 - $38.59 based on years of healthcare experience and education)
  • Medical, dental, and vision insurance
  • Paid time off and paid holidays
  • 401(k) with employer match
  • Opportunities for internal growth and development
Work Location1901 S Cedar St, Suite 301
Tacoma, WA 98405
This is an in-office position.Apply now to join a dedicated team committed to improving lives—one heartbeat at a time.

Cardiac Study Center