Pharmacy Technician, Certified - Home Delivery Coordinator

• Collaborates closely with Quality Department to align medication deliveries with closing of other quality gaps in care during the visit to the home /delivery location of the patient.
• Sorts and triages daily deliveries based on delivery type, timeliness, delivery method, urgency, completeness, cold chain control, chain of custody, and patient preference.
• Organizes prescriptions expeditiously for any needed stat deliveries needed.
• Verifies completeness of filled prescription bags and reconciles contents against daily medication list, and the corresponding patient's medication profile.
• Synchronizes and minimizes the number of deliveries to improve delivery efficiency and cost-effectiveness.
• Prepares appropriate documentation for delivery confirmation based on delivery type.
• Processes deliveries requiring cold chain for temperature sensitive medications to ensure product integrity.
• Tracks deliveries to ensure confirmation of delivery.
• Reconciles delivery confirmations with corresponding deliveries.
• Tracks and reconciles undelivered medications.
• Checks prescriptions out of pharmacy at Point of Service (POS), receives payment, and processes credit payments.
• Operates assigned vehicle in a safe and courteous manner.
• Maintains defensive driving.
• Reads and interprets maps and driving directions to plan the most efficient route service for and reads and interprets road signs in English.
• Keeps assigned vehicle(s) clean inside and outside.
• Maintains accurate, up-to-date records on trip sheets, vehicle maintenance, fuel purchases, incident reports, accident reports, vehicle condition reports and other records that are requested from management.
• Fuels assigned vehicle(s).
• Coordinates schedule for major or periodic vehicle maintenance with management and staff to minimize service interruptions.
• Responds immediately to accidents or medical emergencies by notifying emergency response providers and rendering First Aid until emergency personnel arrive.
• Serves as a positive role model while providing transportation service.
• Adheres to pharmacy policies and procedures.
• Treats patients and co-workers in a respectful and confidential manner.
• Responds to co-workers and patient requests for service or back-up in a courteous and timely manner.
• Interacts with customers and co-workers in a patient, professional, and consistent manner.
• Triages patient and delivery issues and requests.
• Accepts refill requests from patients and providers and sends flags, if necessary, to expedite accessibility.
• Performs other duties as assigned to accommodate reasonable needs of the patients and the department provided duties meet practice norms and legal regulations/standards.
• Process refills and new prescription requests as required.
• Sends new and refill requests to Providers via Liberty or NextGen platforms.
• Fills medication orders and prepares for Pharmacist verification.
• Assist in any other duties as requested by Director of Pharmacy.

• High school or G.E.D.
• Valid driver's license.
• Possess and maintain a safe driving record.
• Valid Certified Pharmacy Technician License issued by the Arizona Board of Pharmacy.
• Valid Fingerprint Clearance Card.

• Minimum of three years pharmacy experience preferred.

• Ability to comprehend and compose instructions, correspondence, and communications in English in both oral and written format.
• Bilingual in English and Spanish preferred, but not required.
• Ability to effectively present information in one-on-one and small group situations to patients, internal providers and staff and other agency staff working in cooperation with the organization.

• Ability to occasionally exert enough force to move objects weighing up to 10 pounds.
• Ability to continuously remain in a stationary position.
• Ability to stand for extended periods.
• Ability to constantly move about inside the workplace to assist patients, operate office equipment, etc.
• Possesses hand-eye coordination and manual dexterity necessary to constantly operate computers, telephone and other office machinery, and grasp and seize small objects such as medication tablets and containers.
• Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents, as well as accurately identify and distinguish colors.
• Ability to perceive the size, shape, temperature and/or texture of objects by touch.
• Ability to discern the nature of sounds at a normal spoken volume.

• Ability to perform medical math that may include the use of ratio/proportion, dosage calculation, metric and household equivalents, roman numerals, abbreviations, and general math including percentages, etc.
• Ability to skillfully gather and analyze data.
• Ability to perform a variety of assignments and make decisions requiring considerable independent judgment.
• Displays a high level of critical thinking and problem-solving skills.
• Displays sound and accurate judgment and ability to make timely decisions.
• Knowledge of health plans and community health centers preferred.
• Knowledge of HIPAA and Corporate Compliance rules and regulations.
• Knowledge of 340B regulations.
• Computer literacy is required with proficiency in the use of all Microsoft Office programs.
• Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.

• Work environment is typical of a health care facility setting with occasional exposure to communicable diseases, bodily fluids, and hazardous chemicals.
• Work requires occasional travel and extended hours to include early mornings, evenings, holidays, and weekends.

Chiricahua Community Health Centers, Inc