Job Description:Since 1852 Smith & Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights. It is this sense of safety and security that frees us to pursue our goals and dreams, define our future, and fulfill the promise of America.BENEFITS
Health, Dental & Vision
Prescription Drug Coverage
Employee Assistance Program
Group Life Insurance
Disability Insurance
Investment 401K Plan
Employee Stock Purchase Plan
PTO & Holidays
Profit Sharing
Tuition Assistance Program
Banking Services
Employee Product Discounts
NRA Membership
Service Awards
Scope of job -- Supervise factory employees in a distribution, manufacturing or assembly environment: plan and assign work, implement policies and procedures and recommend improvements in production methods, equipment, operating procedures and working conditions.Essential Duties and Responsibilities:
Ensure manning of all scheduled workstations by qualified employees
Train operators as needed to run assigned jobs properly
Assist operators in interpretation and execution of quality standards and operating procedures
Run to production plan/schedule and achieve productivity and quality goals
Ensure that all operator paperwork is properly and completely filled out
Document progress and issues in daily log book
Ensure techs and team members are performing their jobs efficiently
Assist operators and techs as needed (breaks, alarms)
Act as coach and facilitator for production crew
Conduct training sessions to keep workers' job knowledge up to date
Ensure that quantity, quality and location of tools, equipment and materials are adequate for the assigned tasks
Ensure proper maintenance of records regarding process quality, product quality, safety and health, environmental protection, inventory status, attendance and production levels (future)
Evaluate performance of teams and individual workers, and counsel all concerned for continuing improvement
Conduct annual performance appraisals for operators as needed
Drive a continuous improvement culture
Drive improvements, monitor results, and take actions as necessary
Work closely with other areas such as engineering, marketing, sales, supply chain, human resources, training and payroll
Ensure effective employee relations; providing employee coaching and development; making employment decisions; resolving employee issues through problem resolution
Balance quality, productivity, cost, safety and morale to achieve positive results in all areas; working to continuously improve in all areas
Manage departmental performance measures, including visual controls and providing regular progress reports to Operations Manager
Maintain and control departmental budget
Investigate issues, problem solving, and continuous improvement on order processing and operating efficiently
Facilitate bi-annual serialized inventory, audit and review serial number reports
Maintain a safe, clean, and organized work environment
Logistics only:
Achieve a high-level understanding of Process, RDS, and SAP picking and routing activates
Assist with training employees on the WMS and WCS process
Manage the pick, pack, label, and ship process
Prioritize orders based on ship window
Maintain and update WCS to meet customer specifications
Maintain inventory accuracy by physical movement and also electronic movement utilizing company software systems.
Perform cycle counts duties, including investigating discrepancies
Monitor shipments to ensure accurate A&D book records
NOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.Education and Experience:
Bachelor's degree or equivalent, and 5-7 years' experience in a manufacturing facility
Knowledge of lean manufacturing principles and techniques is preferred, and strong problem-solving skills are required
Pending position assigned, this position may require a working knowledge of Plastic Injection Molding (PIM), logistics operations, conventional machining, and assembly
An understanding and working knowledge of process development and improvement tools to drive improvement activities within the assigned manufacturing cell, as well as new product introduction, troubleshooting process and product problems
Competencies and Skills:
Must be able to communicate in English verbally and in writing (verbal instructions, written memos and instructions)
Must be proficient in Microsoft Word, Excel, and PowerPoint
Excellent verbal and written communication skills are required
SAP (Preferred)
Other essential skills and experiences desired:
Leadership: a demonstrated ability to lead people and get results through others
Planning: an ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results
Supervision: employee hiring and retention, performance review and discipline
Measurement of performance to goals and standards
An ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relations
Quality, orientation and attention to detail
Problem analysis and resolution
Strong interpersonal and communication skills
An ability to manage multiple priorities
Strong team player
Physical Demands:
Works in a manufacturing environment
Able to lift and move up to 25 pounds occasionally
Able to stand, sit, stoop, squat and walk
NOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment and Personal Protective Equipment:Within any of our facilities, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing and distribution operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.The following Personal Protective Equipment is required:
Safety glasses with side shields and hearing protection required when on manufacturing floor
The use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.Revised 9/2/2025
