Intake coordinator for Home Health Agency
- Orland Park, IL
- Permanent
- Full-time
We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to detail.
The Intake Coordinators are first contact for all of our patients/families, Physicians and Referring sources. Their role is to facilitate all functions at the point of a patient’s referral. The Intake Coordinator has direct contact with referring physicians, hospital liaisons and patient/families as it relates to Home Health benefits and services.
Requirements:
- At least one year of intake experience in the medical field.
- Customer interaction/customer service experience
- Strong knowledge of Microsoft Office along with strong data entry skills
- Excellent organizational, analytical, communication and customer service skills
- Ability to take initiative and problem solve
- Excellent attention to detail and follow-up skills
- Experience working to review insurance verification, initiate per-certifications, and enter insurance data correctly to ensure the billing process runs smoothly
- Working knowledge of Medicare, commercial, private pay providers and regulations that may impact the verification of insurance for the Agency
- Prior experience in a medical field such as a hospital or medical office.
- Home Health experience is a plus!
- Receive, organize, and input patient data when referrals come in
- Electronic Medical Records experience a plus. Kinnser
- Resolve simple to moderately complex issues, corrects errors and refers complex issues to supervisor
- Maintain a tracking sheet of pending orders