Network & Systems Technician

Saige Partners

  • Cedar Falls, IA
  • Permanent
  • Full-time
  • 2 months ago
We strive to be Your Future, Your Solution to accelerate your career!Network & Systems TechnicianWe are searching for a highly-motivated, dedicated, and experienced team member who understands the importance of business relationships to deliver our vision. Who has the ability to adjust quickly to changing conditions, relishes tackling challenges in a fast paced environment and delivers results with confidence, collaboration and determination.Our ideal candidate thrives in an innovative and agile environment, is a go-getter who works collaboratively and partners across matrixed teams to plan, implement and support our technology by delivering projects on time, within budget and scope.This is a Direct Hire role.
What you will be doing as a Network & Systems Technician …
  • Serve as a trusted extension of our clients' teams, aligning with their goals and consistently prioritizing their business success.
  • Respond promptly to client inquiries, resolve system, application, and network issues, and communicate effectively throughout the process.
  • Engineer, implement, and maintain complex network infrastructures for optimal performance and reliability.
  • Build, manage, and sustain robust server and desktop systems to support high-availability applications.
  • Design and deliver connectivity, security, communication, and productivity solutions tailored to client needs.
  • Establish and enforce security measures to safeguard against unauthorized access, while documenting network servers, storage devices, hardware, and software configurations.
  • Create and maintain monitoring systems to proactively address system and network alerts.
  • Monitor and analyze system performance, providing actionable recommendations for capacity planning and optimization.
  • Develop clear, professional supporting documentation and detailed architectural diagrams for innovative technology solutions.
  • Provide specialized desktop and server support for custom applications and network services, including upgrading, troubleshooting, and task-specific administration.
  • Collaborate with vendors to research, develop, and implement effective solutions while resolving technical challenges.
  • Install, configure, and repair computer hardware, software, and network systems with precision and efficiency.
  • Perform hands-on equipment repair and physical component replacements as needed.
  • Generate SLA (Service Level Agreement) reports to showcase metrics and ensure promises to clients are consistently met.
  • Deliver training to clients on both new and existing technologies, empowering them to leverage solutions effectively.
  • Work alongside multiple clients as a trusted partner, onsite 100% of the time.
  • Maintain 24/7/365 on-call availability to ensure continuous client support and rapid issue resolution.
Skills you ideally bring to the table as a Network & Systems Technician …
  • Bachelor’s degree in Computer Science, Information Technology, IS Management, or a related field (preferred).
  • Advanced certifications such as CCNP, MCSE, MCASAE, VCAP, or equivalent high-level technology credentials (preferred).
  • Cybersecurity certifications like CompTIA Security+ or similar (preferred).
  • Strong technical expertise with the ability to troubleshoot, diagnose, and resolve complex computer issues.
  • Exceptional communication skills to explain technical concepts clearly, both verbally and in writing, to end-users and helpdesk technicians.
  • Networking knowledge and skills equivalent to a CCNA certification (required).
  • Proficiency in managing Active Directory and Microsoft Exchange administration.
  • Excellent customer service abilities with a focus on teamwork and collaboration.
  • Sharp attention to detail and a commitment to follow through on tasks to ensure all issues are resolved.
  • Solid foundation in basic networking principles with the ability to build on this knowledge as needed.
Learn more about Saige Partners on or .Hours you will be work as a Network & Systems TechnicianShift, Days and Hours Compensation you will receive as a Network & Systems Technician :
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Saige Partners, one of the fastest growing technology and talent companies in the Midwest, believes in people with a passion to help them succeed. We are in the business of helping professionals Build Careers, Not Jobs. Saige Partners believes employees are the most valuable asset to building a thriving and successful company culture. Contact us to learn more about the opportunity below or check out other opportunities at .

Saige Partners