Head of Global Talent Acquisition

Symphony Retail

  • Palo Alto, CA
  • Permanent
  • Full-time
  • 1 day ago
Job Description:IntroductionWe are seeking a dynamic and strategic Head of Global Talent Acquisition to lead our worldwide hiring initiatives and help shape the future of SymphonyAI’s workforce. The ideal leader will drive innovative and scalable recruitment strategies and ensure we attract, engage, and hire world-class talent to fuel our continued growth. This is a critical leadership role with broad impact across our global business, requiring close collaboration with senior leadership and business unit stakeholders.
Job DescriptionWhat you will do
  • Develop and implement a comprehensive global talent acquisition strategy aligned with SymphonyAI’s growth objectives and values.
  • Lead, mentor, and develop a high-performing, geographically dispersed Talent Acquisition (TA) team, ensuring best-in-class candidate and hiring manager experiences.
  • Build scalable processes to drive efficient and effective hiring across all SymphonyAI locations and business units.
  • Partner with executive leadership, HRBPs, and hiring managers to understand current and future talent needs, proactively addressing capability gaps.
  • Champion our employer brand globally, strengthening SymphonyAI’s reputation as a top destination for mission-driven, innovative talent.
  • Oversee and optimize recruitment operations, including talent sourcing, candidate selection, interview processes, and offer management.
  • Track, analyze, and report on key hiring metrics to inform data-driven decisions and continuous improvement.
  • Manage relationships with external partners, including recruitment agencies, job boards, and technology vendors.
  • Drive the adoption of best practices for talent attraction, candidate assessment, and onboarding.
  • Stay current on global talent trends, labor markets, and compliance requirements to ensure SymphonyAI remains competitive and compliant.
What you will bring to SymphonyAI
  • Visionary leadership with a proven ability to drive results in a fast-paced, rapidly growing, global technology organization.
  • Exceptional communication, influencing, and stakeholder management skills, with the ability to build trust and credibility at all organizational levels.
  • Experience developing and executing innovative global talent acquisition strategies that attract diverse, high-caliber candidates.
  • Deep understanding of employer branding, talent market analytics, and recruiting technologies.
  • Track record of leading high-performing, culturally diverse teams in remote and hybrid working environments.
  • Strong analytical and process optimization skills, with a passion for leveraging data to inform strategy and measure success.
  • Ability to manage multiple priorities and projects with efficiency and adaptability.
Requirements/Qualifications
  • Bachelor’s degree in Human Resources, Business Administration, or related field; advanced degree or HR certification is a plus.
  • 10+ years of progressive experience in talent acquisition, including at least 5 years in a global leadership role within the technology, SaaS, or enterprise software sectors.
  • Experience scaling TA operations in a high-growth, multi-country context.
  • Deep knowledge of global recruiting laws, best practices, and compliance requirements.
  • Proficiency in applicant tracking systems (ATS), recruitment marketing platforms, and analytics tools.
  • Demonstrated success in building and driving effective employer branding initiatives.
About UsSymphonyAI is building the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and enterprise IT. Since its founding in 2017, SymphonyAI has grown to today serve 2000+ Enterprise customers globally and has grown to 2,500 talented leaders, data scientists, and other professionals across over 30 countries.

Symphony Retail