
Food & Beverage Manager
- Denver, CO
- Permanent
- Full-time
- This position qualifies for the Sage Department Head annual bonus plan!
- Employee Referral Program - $500 to $1000 based on position!
- Free Monthly RTD EcoPass
- Free Onsite Parking!
- Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants and much, much more!
- Discounted Hotel rates at all Marriott/Starwood & Sage managed Hotels & Restaurants
- Medical, Dental, Vision, 401K & Flex Spending Account (FT Employees)
- Paid time off for Vacation, Sick days and Holidays (FT Employees)
- A fun work environment that encourages individually, recognition, growth & development
- Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate, as appropriate.
- Collaborate with senior leadership to develop, recommend, implement and manage the department's annual budget, business/marketing plan, forecasts and objectives to meet/exceed management expectations.
- Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
- Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
- Collaborate with relevant department heads to manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset, comply with regulations and ensure quality service.
- Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
- Supervise the daily operations of banquets to ensure compliance with SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.
- Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
- Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department.
- Analyze banquet event orders, read BEO and know how to complete a set-up.
- Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
- Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays.
- Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis.
- Excellent comprehension for assisting with guest and associate matters.
- Interpreting instructions from customers, associates, and managers.
- Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies.
- Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs.
- Must have knowledge of food safety and chemicals/agents for training purposes.
- Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules.
- Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs.
- Bending to pick up dropped items as needed. Bend to assist in serving food or getting supplies.
- No kneeling required.
- Mobility -95% of shift covering all areas of outlets supervising.
- Continuous standing to assist at hostess station -minimal stationary standing.
- Climbing stairs -varies by location. No driving required.