Housekeeping Room Attendant - Hotel Weyanoke
Hotel Weyanoke
- Farmville, VA
- $12.50-13.00 per hour
- Permanent
- Full-time
- Housekeeping/Room Attendants are responsible for cleaning and supplying all daily assigned rooms and reporting all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
- We Value the Hard Work of our Housekeeping Department as Cleanliness is Paramount to our Guest Experience.
- To succeed in this role, you will need to have a positive attitude and deliver outstanding guest experiences. hard work mentality. Previous work experience involving guest service in a fast-paced environment is greatly desired.
- Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to: picking up trash, changing linen and making the bed, cleaning the entire bathroom, sweeping and dusting the guest room, cleaning the windows and hallways, updating room literature.
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
- Restock the housekeeping cart at the end of the day.
- Receive assigned section, keys, supplies, and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at the end of the shift.
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- Report to work on time on scheduled shifts for the duration of the schedule
- Report any missing articles, damage, or mechanical problems to the Senior Housekeeper and turn articles left in room.
- Sweep hallways designated to your area
- Report maintenance-related issues to inspectors, front desk, and maintenance.
- Report to property in assigned uniform and nametag for the entire length of shift.
- Complete assigned daily projects.
- Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed.
- Assist with weekly/monthly inventories
- Open line of communication to maintain and improve quality of hotel
- Lifting, Pushing, Pulling, Carrying – Required for constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement line, carrying dirty linen to laundry shoot, operating vacuum
- Bending, Kneeling – Required for constant bending and kneeling to clean bathrooms, vanity and making beds, dusting
- Mobility – Required for movement to reach closet shelves, windows, ledges, pipes, under-bed, behind furniture, etc.
- Continuous Standing – Required for walking to accomplish all that is required for the position
- Climbing – Limited required for stairs
- Driving – Limited required
- Work Environment – 100% inside
- Hearing – Minimal for communication when guests approach with requests and questions
- Vision – Critical for assessing the required reaction to meet standards
- Speech – Minimal for utilizing alternate communication
- Literacy – Critical for the ability to understand each chemical use and interaction. For understanding daily assignment sheets.
- Chemicals, Agents – Required for standard Eco-Lab cleaning chemicals
- Protective Clothing – Limited required