
Housekeeping Supervisor
- Kissimmee, FL
- $19.00 per hour
- Permanent
- Full-time
- Play a crucial role in ensuring that our guests experience the highest standards of cleanliness and comfort during their stay.
- Supervise and motivate housekeeping personnel, providing daily supervision, and ensuring adherence to service and productivity standards.
- Assign duties to staff and examine their work for accuracy, neatness, and compliance with policies and procedures.
- Communicate with guests and employees verbally and in writing, answering questions and providing clear direction.
- Inspects and prepare clean units before turning them to vacant and clean for guest occupancy.
- Assist in training and development of both existing and new staff members.
- Report engineering issues according to established company procedures.
- Respond promptly to guest requests and follow-ups, delivering top-notch customer service.
- Must be able to lift 50 lbs. and work in outdoor weather conditions.
- Valid Florida State Driver's License.
- Must be proficient in speaking, reading, and writing English. Must have basic to intermediate computer skills such as data entry, email management, and Microsoft Office (Excel, Word, and Outlook).
- Prior experience with HotSOS, property management system preferred.
- Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
- Required to pass a background check, drug test, and prove eligibility to work in the United States
- Comprehensive health benefits - medical, dental and vision
- Paid Time Off (PTO) - vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs