Customer Service Specialist ILocation: Costa Mesa, CADuration: 6 Months with possible TTH, 100% OnsiteSchedule: Monday to Friday 8:30am-5:05pm (updated hours)Job Summary: The Customer Service Specialist serves our patients, members, and providers. Responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. May conduct patient/member pre-certi cation to ensure coverage for appointments and medical care. With the assistance of data and technology, they function as a liaison and ensures a high value and personalized experience.Job Responsibilities:Required Skills & Experience: One (1) three (3) years of customer service experience.Education: High School Diploma or equivalent.REQUIRED (Please highlight these on resume):2+ years' experience with radiology diagnostic testing scheduling experience e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine.Health insurance verification knowledgePREFERRED: Epic EMR experience.Required Skills: CUSTOMER SERVICE ORIENTED, HEALTH BENEFITS, LIAISON, ANSWERING PHONES, SCHEDULING