Compliance Program Quality and Controls Manager

U.S. Bank

  • Minneapolis, MN
  • $133,365-156,900 per year
  • Permanent
  • Full-time
  • 7 days ago
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.Job DescriptionPartners with leaders in their assigned Line of Business, Risk/Compliance/Audit (RCA) Consultants, and other RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework. Lead projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems, or human errors. Ensures the active identification, response and/or escalation of risks as appropriate. May influence policies and procedures to maximize profit potential and minimize regulatory exposure. Accountable for an effective partnership between the Line of Business and the Lines of Defense.Position Responsibilities
  • Design, implement, and manage a robust quality management framework for Compliance Program functions, including quality controls and key indicator design, and quality assurance testing.
  • Manage processes to analyze Compliance program effectiveness, including monitoring Compliance program key indicators and quality assurance results to identify findings or training and performance needs.
  • Manage root cause analysis and vetting processes for potential issue identification and sourcing, as well as processes for compliance issue creation, resolution, and validation in accordance with issues management process.
  • Partner with Corporate Compliance teammates and other Compliance Oversight groups to develop consistent routines to source Corporate Compliance-identified issues
  • Coordinate processes to manage staffing resources to ensure appropriate coverage for functions with fluctuating staffing needs, including exam and issues management, regulatory change management, enforcement actions, risk management initiatives, examination preparation, and other program enhancements and functions where temporary support may be required.
  • Ensure policies and procedures reflect best practices and meet evolving regulatory requirements.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically more than 10 years of applicable experiencePreferred Skills and Experience
  • Strong leadership and management skills of processes, projects and people
  • Effective written and verbal communication skills
  • Strong analytical, problem-solving and negotiation skills
  • Considerable knowledge of compliance risk management concepts
  • Professional experience in compliance or financial services Quality Assurance, audit, or comparable responsibilities.
  • Demonstrated experience coordinating, managing, or executing quality assurance or testing processes for compliance risk management.
  • Considerable knowledge of issue management policy, procedure, and guidance
  • Strong analytical, process facilitation and project management skills, including development of plans, tracking to completion, and status reporting
  • Demonstrated ability to develop, implement, and maintain risk management programs
  • Strong presentation, interpersonal, written and verbal communication skills
  • Effective relationship building and negotiation skills
  • Familiarity with applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
  • Familiarity with Corporate Compliance teams (e.g., General Banking, Fair and Responsible Banking Division, etc.)
  • Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our .Benefits:Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawU.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.E-VerifyU.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.Posting may be closed earlier due to high volume of applicants.

U.S. Bank