Safety Service Patroller Colonial Heights/Richmond, VA

• Incident and disruptions in traffic detection.
• Minimizing incident duration by participation of quick clearance techniques
• Clearance of debris and/or obstructions from the roadways.
• Establishing temporary traffic control for emergency responders and providing scene assistance as needed.
• Reversible roadway and high-occupancy vehicle gate operations support to ensure safe and incident-free lane change functions (where applicable).
• Conducting pre and post-trip checks.
• Scheduling and shuttle SSP vehicles for maintenance.
• Perform routine cleaning and restock consumables in assigned vehicle.
• Provide motorist assistance services.
• Ensure adherence to established policies and procedures.
• Maintain up-to-date training and certifications.
• Other ad-hoc initiatives as assigned by the Project Management Team.
• Works under direct supervision performing routine and repetitive duties.
• On-the-job training is received in an area of technical specialty.
• Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
• Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
• Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record.
• Give automotive gas and or diesel fuel to stranded motorist when needed.
• Provide battery boost.
• Provide minor first aid to injured if needed until more advance medical personnel arrive.

• High School Diploma and or equivalent certificate (GED) or 1 year of relevant work experience in lieu of education.
• Be a minimum of 18 years of age.
• Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.
• Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).
• Possess a valid Driver's License and a clean driving record in the last 3 years, including no suspension of license or single violation that the department of motor vehicle treats as worth 6 demerits.
• Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment.
• Must pass a pre-employment drug screen and successfully participate in the program's mandatory random drug screening process.

• Ability to lift up to 85 pounds.
• Ability to pull/drag a force gauge to produce 160 ft./lbs of force with a contact point of 36 inches off the ground.
• Ability to lift a 40-pound tool bag.
• Ability to perform repetitive bending, stooping, squatting, kneeling, and/or crouching and occasionally work with arms above shoulder level.
• Ability to perform fine motor skills.
• Ability to perform hand gripping/squeezing for hand tools and equipment (levers, jack handles, air compressor, jumper cables etc.).
• Ability to occasionally work at heights less than 4ft.
• Ability to climb stairs.
• Ability to descend/ascend vehicle steps.

• Five (5) years of driving experience.
• Prior Safety Service Patrol Operator experience.
• Knowledge/experience of incident management techniques.
• Radio and telecommunications experience.
• Possess or be able and willing to obtain CPR certifications.
• Basic competency in using computers such as laptops, smart pads.
• Working knowledge of basic automotive repair.
• A positive customer service attitude - both to co-workers (internal customers) and external customers.
• Geographic familiarity with regional freeway system and arterial roads.

• This position does not include sponsorship for United States work authorization.
• This position does not include relocation benefits.
• This is NOT a remote position but located on the client site locations.
• Opportunities for overtime hours and pay are also available.

AECOM