Area Leisure Sales Manager, Hawaii

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• Flexible spending account (FSA)
• 401(k) retirement savings plan and matching program
• Paid Vacation, holidays, personal and sick days
• Food & Beverage, Spa and on property specific discounts (venue and property specific discounts may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Employee Activities
• Incentive Bonuses

• Exceeds sales goals as well as segment goals on a monthly, quarterly and yearly basis for Fairmont Kea Lani and Fairmont Orchid
• Identify and solicit prospective customers and new business through via personalized action plan preparation
• Keep accurate records of potential customers and follow through on all potential business.
• Negotiate consortia and wholesale leisure promotions within established parameters.
• Develop and maintain ongoing relationships with key customers, industry leaders and Global Sales Offices.
• Make local / regionals sales calls and attend industry events and tradeshows representing each property.
• Coordinate and/or participate in sites and FAMs as scheduled or required for each property.
• Plan & Schedule effective business trips and appointments within assigned markets.
• Maintains account, contact, activity and business details within Opera S&C according to Fairmont standards
• Prepare sales activity plans and production reports as required by the Directors of Sales & Marketing (Fairmont Kea Lani & Fairmont Orchid).
• Build, plan and execute marketing and promotion plan for assigned accounts at each property.
• Provide all necessary contractual information for reservations & revenue management team to properly load rates for all key accounts.
• Actively participate in RevMax meetings with each property.
• Collect market and competitive intelligence to assess and implement rate strategies to achieve short and long term goals.
• Manage marketing opportunities available with assigned accounts/segments, and work with each property’s marketing department to ensure timely fulfillment within budgeted expense guideline.
• Support any and all leisure sales team efforts to include training, development and collaborating with team on overall strategy, account management and goals.
• Be a resource to Operations teams to both relay guest information as well as be the contact for travel advisors.

• Bachelor’s degree in Hotel Management, Accounting, Finance, Mathematics, or Business Management preferred
• Minimum of two (2) years' experience, preferably in a luxury resort
• Must be a clear communicator, able to confidentially interact with VIPs and Senior Executives
• Must be computer literate and proficient in MS office and be able to fully utilize Opera (PMS) is highly preferred
• Fluent in English with strong verbal and written communication skills.
• Capable of effective communication across various organizational levels.
• Service-oriented mindset for effective communication with individuals at all levels, both internally and externally.
• Exceptional analytical skills with meticulous attention to detail.
• Proficient in utilizing various analytical tools for data-driven decision-making.
• Highly developed computer skills with proficiency in Microsoft Office365 applications (Excel, PowerPoint, Word, Outlook).
• Strong organizational abilities, capable of multitasking and meeting deadlines in a fast-paced environment.
• Ability to work independently, prioritize tasks, and seek clarification when needed for efficient assignment completion.
• Proficient in PMS system, with a preference for Opera.
• Dynamic, can-do attitude with proven interpersonal and problem-solving abilities.
• Maintains a professional working environment and fosters a positive, supportive, team-based approach to achieve short and long-term organizational goals.
• Must be available to travel and work flexible hours and days

Fairmont