Client Relationship Representative
Captura Hall
- Tampa, FL
- $53,000-60,000 per year
- Permanent
- Full-time
At Captura Hall, we are dedicated to delivering precision, efficiency, and excellence across every layer of our operations. As a dynamic and fast-paced business services provider, we pride ourselves on building a culture of trust, discretion, and adaptability. Our team thrives on clear communication, sharp organizational systems, and the pursuit of continual growth.Job DescriptionJob DescriptionWe are seeking a highly motivated and detail-oriented Client Relationship Representative to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring satisfaction through exceptional service. This role requires strong communication skills, problem-solving ability, and a proactive mindset to support business growth.ResponsibilitiesServe as the primary point of contact for assigned clientsMaintain ongoing communication to ensure client satisfactionUnderstand client goals and align services to meet their needsResolve issues and provide timely solutionsPrepare and deliver reports, updates, and service summariesCollaborate with internal departments to improve client outcomesIdentify opportunities for upselling or expanding servicesEnsure client information is accurately documented and up to dateQualificationsQualificationsBachelor's degree preferred, or equivalent experience in client-facing roles1–3 years of experience in customer service, client relations, or account managementStrong verbal and written communication skillsExcellent organizational and time management abilitiesAbility to manage multiple accounts and prioritize tasksProficiency with Microsoft Office Suite (Word, Excel, Outlook)Detail-oriented with a commitment to service excellenceAdditional InformationBenefitsCompetitive salary ($53,000–$60,000 annually)Professional development and training programsOpportunities for internal growth and career advancementHealth, dental, and vision insurancePaid time off and company holidaysSupportive team environment