Administrator, Systems Engineering

Black Knight

  • Atlanta, GA
  • Permanent
  • Full-time
  • 2 months ago
Job Description:OverviewJob PurposeThe Systems Administrator is responsible for maintaining the availability, security, and performance of Windows and Linux systems in both production and non-production environments. This role focuses on troubleshooting, resolving system performance and availability issues, and ensuring a reliable and secure environment. The Systems Administrator also assists in automating common tasks to improve operational efficiency.This position requires effective collaboration with cross-functional teams to drive timely and efficient resolutions while ensuring excellent support and service delivery.Responsibilities
  • Administer and support Windows and Linux servers, ensuring stable performance.
  • Troubleshoot and resolve system issues to maintain uptime and reliability.
  • Collaborate with other teams to assist in service restoration during incidents.
  • Automate repetitive tasks and processes using scripting languages like Bash, PowerShell, or Python.
  • Respond to system alerts promptly and ensure timely resolution of issues.
  • Assist with managing user access and permissions within Active Directory.
  • Document system configurations, processes, and troubleshooting guides for internal knowledge sharing.
  • Ensure all systems comply with internal IT policies and security standards.
Knowledge and Experience
  • Experience with managing and troubleshooting Windows and Linux servers.
  • Understanding of server hardware components and infrastructure service delivery.
  • Familiarity with system automation tools (e.g., Ansible, Puppet).
  • Basic understanding of Active Directory and user permissions.
  • Knowledge of common networking concepts such as DNS, DHCP, firewalls, and VPNs.
  • Familiarity with scripting languages such as PowerShell, Bash, or Python.
  • Experience with IT service management tools, preferably ServiceNow.
  • Strong problem-solving skills with the ability to handle tasks under pressure.
  • Excellent communication skills and the ability to work well in a team environment.
Desirable Qualifications
  • Bachelor’s degree or equivalent in Computer Science, Information Technology, or a related field
  • Industry certifications such as CompTIA Server+ or similar.
Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.#LI-JM1

Black Knight