Anthropologie Personal Stylist Part-Time
Urban Outfitters
- Roseville, MN
- Permanent
- Part-time
- Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued
- Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the personal styling role and program
- Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics
- Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele
- Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives
- Identifies personal styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings
- Utilizes brand resources to share relevant apparel styling and product knowledge with the team to elevate associate confidence in servicing and outfitting the customer
- Reviews store business to understand buying trends, influence apparel outfitting and selling decisions, and to drive apparel and accessories department business
- Capitalizes on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals
- Partners with visual team to support mannequin outfitting updates to showcase new arrivals and best sellers
- Upholds accountability and productivity for zoned personal styling hours; contributes to a customer-first philosophy and is flexible in supporting service in zone coverage
- Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms
- Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment
- Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
- Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement
- Anthro brand fan
- 2+ years of experience building customer relationships or clienteling
- Passion for apparel styling
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays