
Senior Clinical Informatics Sales Specialist, West
- Texas
- $105,600-158,400 per year
- Permanent
- Full-time
- Drive clinical customer adoption and utilization and thus sales growth, of our Informatics products by:
- Providing technical guidance and subject matter expertise during the sales cycle.Areas of expertise include, but are not limited to:
- Data visualization
- Data science including AI and Machine Learning
- Additional healthcare related applications and methods such as rare disease testing, reproductive health and other genomics based clinical methods
- Cloud based workflows and pipelines
- Laboratory Information Management Systems (LIMS)
- Analysis, annotation, interpretation and reporting from NGS testing in a clinical environment
- Oncology research & testing data analysis, management, sharing, storage and reporting
- Consult with customers on informatics requirements (such as hardware and software required for data analysis).Typically application specific pertaining to certain Illumina products
- Provide proof-of-concept/proof-of-principle analysis to demonstrate product fit-for-purpose
- Partner with third party providers to provide end-to-end solutions that drive Illumina overall value in research and clinical labs
- Work closely with other sales team members, including account managers and other sales specialists to make customers successful in clinical genomic data analysis and interpretation.Would be working particularly closely with Healthcare Account Management team.
- Develop, coordinate and conduct both basic and advanced informatics presentations and seminars for customers.This will at times involve engaging and creative demos and some proof-of-concept work.
- Involve other more technical or supporting roles as needed, to facilitate in-depth demos and other deeper customer assessment or pilot activities to ultimately drive sales.
- Provide Voice of Customer input and feedback to development teams, various marketing teams and others as needed.
- Become the sub-regional subject matter expert for Clinical Informatics, training the broader sales organization.
- Assists customers to remove informatics barriers that may unlock sample volume, drive sequencing consumables uptake and grow the sales pipeline.This may at times involve creatively addressing customer challenges by employing Illumina professional services capabilities
- Develop and manage active sales pipeline
- Contribute to annual account manager strategic account management planning process.
- 5+ years relevant experience. Experience in a direct sales or similar customer facing role
- Must be willing to travel ~ 50%
- Experience with Sequencing data analysis and interpretation (Variant Calling, filtering, annotation, interpretation and reporting)
- Knowledge of clinical applications of sequencing, and related data formats, file types, data footprints, and typical analysis methods
- Recognized deep technical expertise in clinical informatics, bioinformatics or an associated area
- Experience with common software toolkits, applications, pipelines and algorithms for Next Generation Sequencing analysis, including emerging enterprise platforms
- Knowledge of relevant cloud services and providers, including basic pricing models, etc.
- Demonstrated written and verbal communication and training skills.
- Outstanding problem solving and interpersonal skills.
- Clear vision of and commitment to providing outstanding customer service
- Ability to successfully work collaboratively in a highly matrixed sales organization
- Typically requires a minimum of 5 years of related experience with a sciences degree in Bioinformatics, Clinical data analysis, Molecular Biology, Genetics, or Biochemistry. Masters or PhD preferred