Supervisor, Hub Administration
- Los Angeles, CA
- $62,100-69,000 per year
- Permanent
- Full-time
- Amazing employee flight privileges within the American Airlines global network
- Training and development programs to take your career to the next level
- Comprehensive health and life benefits (subject to location)
- Analyze existing administrative processes to identify areas for improvement and automation.
- Develop and implement automated solutions to streamline workflows and improve operational efficiency.
- Work with the administration team to gather requirements and propose process optimization strategies.
- Assist in training team members on new automated tools and processes.
- Maintain documentation of process changes, automation workflows, and best practices.
- Collaborate with cross-functional teams to ensure successful integration of new tools and solutions.
- Analyze current administrative workflows to identify opportunities for automation.
- Develop, test, and implement automation solutions using tools like Excel Macros or Microsoft Power Automate.
- Create and maintain detailed documentation of automated processes and workflows.
- Train and support team members in transitioning to automated systems.
- Assist in generating automated reports and ensure data accuracy.
- Collaborate with the team to identify continuous improvement opportunities for process optimization.
- Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy
- May be subjected to engine fumes, vehicle emissions, dust, engine noise and de-icing fluids
- Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
- Minimum age of 18
- High school diploma or GED equivalent; college degree preferred
- Must be able to read, write, fluently speak, and understand the English language and in Caribbean bases, Spanish is preferred.
- Demonstrates above average qualities of leadership, initiative and judgment
- Must perform job functions in variable weather conditions as well as environmental conditions.
- Must be able to lift bags weighing up to 75lbs.
- Ability to work rotating shifts including weekends, holidays and days off
- College Degree preferred
- Previous Public contact experience preferred