
Sales Account Executive (Indoor Air Quality Lab Services) – Eurofins Built Environment Testing East – Northeast
- Philadelphia, PA
- $70,000 per year
- Permanent
- Full-time
- Maximizing market share, profitability, competitive advantage and capacity utilization in the environmental analytical services market.
- Establish and maintain productive relationships with Eurofins clients.
- Provide vision and acquire new accounts to sustain growth of the business by representing Eurofins, clearly communicating Eurofins services to new customers and markets.
- Identify opportunities and profitable work by following up on leads, negotiating, and closing.
- Provide a valuable interface between the customer and Eurofins by communicating the customer's needs to the internal organization and fulfilling the role of customer advocate while teaming with a strong internal team from management, operations, technical staff, quoters, and project managers.
- Responsible for meeting individual revenue as well as the goal for assigned region.
- Establishes and maintains a productive working relationship between the client and laboratory.
- Ensures customer awareness of Eurofins Environment Testing capabilities and services to improve selling opportunities.
- Provides sales plan forecast for assigned region.
- Reviews credit status of both new and existing customers prior to submitting bids or proposals for new work.
- Monitors accounts receivable status for accounts assigned and resolves collection issues as required.
- Develops and recommends strategies to facilitate pricing and bid/no bid decisions, establish Master Service agreements and provide budgetary information.
- Develops client profiles and determines potential and ability to fund work.
- Develops, qualifies, tracks, and closes leads to increase revenue.
- Reports sales activity within assigned area.
- Updates customer databases to identify business opportunities.
- Maintains productive relationships between customers and the Eurofins Environment Testing organization.
- Develops and implements account plans detailing specific clients, revenue goals and related account objectives to attain regional revenue quotas.
- Identifies key target markets and major accounts and develops strategies within assigned area of responsibility to attain market position for Eurofins Environment Testing and maintain profitability.
- Establishes, coordinates, negotiates, and completes Master Service
- Agreements with customers which both defines customers' specific needs and streamline processes.
- Within area of market responsibility collects and documents information to establish pricing and evaluate Eurofins Environment Testing's ability to meet customer requirements to meet win/loss ratios, average discount percentages and profitability.
- Effectively communicates customer needs and wants to Eurofins Environment Testing
- Customer Service Managers and Project Managers to facilitate successful completion of work.
- Completes summaries of sales development activities as directed by GM.
- Communicates all business opportunities (e.g. bids, quotes, proposals, and pricing inquires) by providing copies or entering information into Eurofins Environment Testing's database.
- Follows up on all outstanding bids, quotes, proposals, and price inquiries in order to achieve successful completion of the sales cycle.
- Negotiates pricing and contractual issues within area of responsibility with the approval of the GM.
- Presents Environment Testing as a network of laboratories not limited to lab facilities within a geographical region to improve operational efficiencies.
- Controls expenses with respect to the selling function pursuant to Eurofins Environment Testing's policy and with approval by GM.
- Assumes role as “sponsor” for National Accounts as needed.
- Provides feedback on market conditions within area of responsibility to facilitate the development of new products and services.
- Maintains relationship with one or more of Eurofins Environment Testing's network facilities to sustain awareness of operational issues related to Eurofins Environment Testing's ability to meet customer requirements.
- Provides information concerning business opportunity outcomes with respect to win/lose ratios and future pricing strategies.
- Provides forecasting information to Customer Service Managers to assist operational staff with resource and operational planning.
- Assists with the development of sales materials.
- Gathers and communicates intelligence information on competitors within area of responsibility.
- Identifies and communicates opportunities for new products and services within assigned region.
- Degree in Sciences or related field preferred but not required
- Minimum 2-3 years progressively successful sales experience in a service industry
- Ability and willingness to travel throughout the assigned territory. Some overnight travel may be required.
- Environmental industry knowledge.
- Valid driver's license
- Sales specific skills of identification of prospects, interviewing, negotiating, and closing
- Strong interpersonal skills
- Excellent written and verbal communication skills
- Sales acumen/sales skills
- Lab experience and exposure to environmental industry preferred.
- Writing sales and account plans
- Working computer skills
- Familiarity with lab functions and terminology
- Analytical skills
- Planning skills
- Self-directed
- Ability to work in an unstructured environment
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Professional working proficiency in English is a requirement, including the ability to read, write and speak in English