Clinical Implementation Specialist
Shields at Home
- Tampa, FL
- Permanent
- Full-time
- Lead clinical workflow design and integration during new site implementations, including the development of implementation resources and building strong relationships with key clinical and operational stakeholders.
- Conduct training for hospital and home-based clinical teams on protocols, technology, and care coordination.
- Provide operational support to live sites, which may vary in frequency and duration depending on site needs and company priorities - ranging from short-term troubleshooting to longer-term coverage and optimization efforts.
- Collaborate with Business Development to evaluate clinical feasibility and support proposal development for new opportunities.
- Maintain documentation of clinical workflows, training materials, and implementation playbooks.
- Travel to partner sites across the U.S. for both implementation and business development purposes (up to 80%).
- Strong interpersonal and communication skills, with the ability to engage diverse stakeholders.
- Highly proficient in systems such as MS Office (e.g., Word, Excel), EMR platforms (e.g., Epic, Cerner), and remote monitoring tools.
- Ability to adapt quickly to new environments and care models.
- Strong organizational skills and attention to detail.
- Passion for improving patient care and outcomes.
- High integrity, dependable, and self-motivated.
- Empathetic, collaborative, and a strong communicator.
- Comfortable working in a fast-paced, travel-heavy environment.