Health Plan CEO, Des Moines, IA
UnitedHealth Group
- Minnetonka, MN
- Permanent
- Full-time
- Create an overall vision for the health plan team to ensure they can navigate a rapidly changing industry and leverage innovation to capture opportunities for growth and/or improvement
- Develop and execute market-specific strategies to drive sustainable and profitable growth while setting the strategic direction to drive business growth
- Drive industry-leading customer service and satisfaction levels as measured in Net Promoter Scores
- Build, develop, improve, influence and expand relationships with key government sector customer groups, providers/provider networks within the market
- Manage multiple levers of health plan profitability (e.g. rate advocacy, member retention, utilization management, Star performance and Medicaid Quality)
- Employ strategies to lead market share across the statewide Medicaid footprint
- 10+ years of successful leadership experience in leading and managing people
- Expert level of proficiency working in a fast-paced matrix organization/environment with an enterprise focus
- Prior leadership experience in program execution
- 7+ years of experience with community-based organizations, FQHC's, provider/hospital systems, behavioral health, Medicare Advantage/Medicaid Dual Special Needs Network (DSNP) systems
- Must reside in the State of Iowa within 2 hours commute of the State Capital
- Experience building and maintaining service-oriented culture across remote field based organization
- Demonstrated ability to build and maintain effective relationships with external partners
- Prior executive level experience in LTSS (Long-term Services and Supports)
- Prior executive level experience in HCBS (Home & Community Based Services)
- Prior executive level experience with NF (Nursing Facilities)
- Prior executive level experience with FC (Foster Care)
- Prior executive level experience in dealing with multiple State Agencies
- 10+ years of P&L and/or extensive budgeting experience as well as strategic planning and development