Social Community Manager - Children's Entertainment

  • Los Angeles, CA
  • $7,000 per month
  • Contract
  • Full-time
  • 24 days ago
  • Apply easily
Job Title: Social Community ManagerJob Type: ContractSalary Type: $4,000 - $7,000/month commensurate with experience and other relevant factors.Location: Los Angeles, California, USWork Location: Onsite, Hybrid/RemoteTomorrow is looking for a passionate and proactive Social Community Manager to join a fast-growing team and dynamic team behind some of the most beloved children's entertainment brands in the world. This is a unique opportunity to help shape and grow a vibrant online community for two of the most engaging and joyful franchises in the kids' media space.About the BrandOur client is a globally recognised entertainment company that inspires children everywhere to laugh, learn, and grow. With a large portfolio, their content reaches families worldwide through a wide variety of platforms. Their work spans streaming video, music, toys, games, books, live events, and even theme park exhibits, making them a leader in enriching and educational children's entertainment.The RoleAs Social Community Manager, you'll be the first point of contact for fans and partners across social media, email, and mail. You'll play a key role in building relationships with audiences - especially parents and caregivers - while gathering valuable insights to inform content and brand strategy. This role also supports content creation by feeding back community trends and performance data to the wider team.Key ResponsibilitiesCommunity Engagement
  • Own and refine the brand's tone of voice to resonate with U.S. parent audiences.
  • Monitor and respond to comments and messages across TikTok, Instagram, and Facebook.
  • Foster discussions and manage Facebook Groups to build strong community relationships.
  • Organize and manage online events and activities to boost engagement.
  • Address inquiries and resolve issues promptly and professionally to build trust and loyalty.
Community Building
  • Identify and engage with relevant brands, influencers, and thought leaders.
  • Surprise and delight superfans and influencers through social interactions and gifting.
  • Build and maintain off-platform relationships with parent and talent communities.
  • Promote a positive, inclusive, and welcoming environment across all channels.
Trends & Insights
  • Track and report on social trends and community sentiment to inform strategy.
  • Stay current with parenting and kids' culture trends in the U.S.
  • Use community feedback to shape content themes and social storytelling.
Cross-Team Collaboration
  • Coordinate with marketing, PR, and brand teams to ensure consistent messaging.
  • Act as the "ear to the ground" for the broader team, surfacing key insights.
  • Connect with influencers and ambassadors to explore collaboration opportunities.
  • Collect and manage user-generated content (UGC) for use by the social team.
Goals
  • Build and grow a thriving community of U.S. parents and caregivers.
  • Foster brand loyalty through meaningful engagement and interaction.
  • Support the social and brand teams in delivering best-in-class community management.
What We're Looking For
  • 2+ years of experience in social media, community management, or customer support.
  • Experience with family-focused brands or parenting audiences is a strong plus.
  • Deep understanding of how communities opera

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