SOCIAL SERVICE PROGRAM PLANNER IV
- Springfield, IL
- Temporary
- Full-time
Closing Date: 09/12/2025
Agency: Department of Human Services
Class Title: SOCIAL SERV PROGRAM PLANNER IV - 41314
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary $7,345-$10,734/month ($88,140-$128,808/year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC062
Merit Comp Code:This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the employee career portal.Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.Why Work for Illinois?Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Position OverviewSubject to management approval, assists designated administrative staff in providing expert critical oversight and monitoring of audit activities. Assists in resolving program administrative issues or problems to mitigate audit risk. Serves as designated lead on assigned audits in the Division of Family and Community Services (FCS) meetings and/or conferences. Assists in developing and implementing the program and operational policies, procedures, and protocols, to promote compliance with state and federal mandates. Assists in developing, implementing, maintaining, and resolving issues associated with audited programs. Assists Division staff in navigating the audit process. Provides technical assistance, training, and supportive activities to FCS staff. Facilitates the development, implementation, and maintenance of an audit monitoring tracking system to compile and analyze audit testing results. Assists in creating, implementing, and maintaining a designated SharePoint site.Essential Functions
- Serves as a liaison with external and internal auditors for assigned audits.
- Plans and coordinates assigned internal/external audits.
- Assists in crafting, reviewing, and analyzing written reports regarding audits impacting FCS.
- Coordinates the collection of requested audit samples.
- Represents designated administrative staff at onsite and/or WebEx meetings, conferences, and/or training opportunities with other departments, bureaus, divisions, potential service organizations, businesses, existing and/or prospective contractors, grantees, stakeholders, and/or state and federal government representatives to promote improvement in compliance with audit reviewed regulations.
- Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.
- Requires knowledge, skill and mental development equivalent to the completion of master's degree.
- Requires two (2) years of progressively responsible professional experience in community organization, social service work or in program planning and development.
- Of the two (2) years of required experience, requires two (2) years’ experience as a caseworker working with public aid assistance programs, such as Temporary Assistance for Needy Families (TANF) Federal reporting and state and federal legislative rules, regulation, and mandates regarding facets of Supplemental Nutrition Assistance Program (SNAP), Cash, and medical service delivery.
- Two (2) years of experience as a caseworker working with public aid assistance programs, such as Temporary Assistance for Needy Families (TANF) Federal reporting and state and federal legislative rules, regulation, and mandates regarding facets of Supplemental Nutrition Assistance Program (SNAP), Cash, and medical service delivery.
- Two (2) years of professional experience utilizing writing, analytical, research, and problem‐solving skills.
- Two (2) years of professional experience communicating orally and in writing in public environments effectively.
- Two (2) years of professional experience working with public aid assistance programs, such as Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), and Medicaid program reports and generating clear and concise written summary reports to expand and enhance service delivery.
- Two (2) years of professional experience gathering and analyzing complex data.
- Two (2) years of professional experience working with public assistance eligibility systems, such as Integrated Eligibility Systems (IES), Public Aid Client Information System (PACIS), Content Management, and ebtEDGE.
- Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
- Requires the ability to pass a background check prior to employment.
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.This position DOES contain “Specialized Skills” (as that term is used in CBAs).APPLICATION INSTRUCTIONSUse the “Apply” button at the top right or bottom right of this posting to begin the application process.If you are not already signed in, you will be prompted to do so.State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon.Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.If you have questions about how to apply, please see the following resources:State employees: Log in to the for State employees and review theNon-State employees: on – click “Application Procedures” in the footer of every page of the website.State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com