
Commercial Deposit Specialist
- Joliet, IL
- Permanent
- Full-time
- Serve as primary partner for all commercial deposit accounts – account opening, maintenance etc.
- Coordinate with operations functions to establish quality standards for delivery of deposit(s) accounts
- Manage the workflow/process to achieve an efficient and productive result
- Verify accuracy and validity of business account titling on all new and revised business accounts, banking resolutions and verify receipt of all legal documentation required
- Verify accuracy and validity of all new and revised deposit accounts; verify receipt of all legal documentation required
- Create and maintain new and existing clients in core system
- Prepare complete packages for new/revised deposit accounts and work with internal clients to execute documents
- Open new/revised accounts within the core system according to all banking regulations
- Understand and adhere to all Bank, LOB, Compliance and Marketing standards, policies, and procedures especially deposit related
- Effectively and transparently shares information and ideas with others.
- Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain.
- Unites others towards common goal.
- Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction.
- Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency.
- Collaborates and seeks to understand the root causes of problems.
- Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time.
- Takes action that is consistent with available facts, constraints and probable consequences.
- Passionately serves internal/external clients with excellence.
- Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally.
- Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team.
- Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value.
- Associate degree in administrative services/business or equivalent experience required.
- Minimum 1-3 years of administrative, customer service and/or banking experience preferred
- Strong working knowledge of Microsoft Word and Excel.
- Understanding of banking regulations and laws related to deposit account opening
- Focus on providing excellent service to all internal clients
- Effective written and verbal communication skills
- Ability to effectively manage time and prioritize meeting deadlines, highly productive and efficient multi-tasker.
- Appropriate attention to detail and organizational skills.
- Able to adapt and manage changing priorities and deadlines.