Rooms Inspector
Benchmark Hospitality
- Cranberry Township, PA
- Permanent
- Full-time
- Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance.
- Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counselling, as well as exercise good judgement, while reinforcing high standards of quality.
- Prepare work performance reports on all personnel assigned to work area and submit to the Executive Housekeeper. Ensure all jobs are completed within the shift.
- Take requested inventories of furniture, fixtures, equipment and supplies, etc.
- Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
- Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies to the maintenance department.
- Expedite special guest requests, such as extra towels, blankets or pillows.
- Assist room attendants and houseperson in securing all supplies and tools necessary for the completion of their jobs as the need arises.
- Report all suspicious persons or actions, hazardous conditions, etc. to the Security Department.
- Respond to guest questions. Provide guest assistance, directions, and information as requested.
- Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.