
Import Specialist I
- Houston, TX
- Permanent
- Full-time
- Enter transportation data to meet regulatory and tracking requirements.
- Ensure regulatory requirements are met and proper documentation, including transit and customs clearance documents, exist for shipments.
- Ensure documentation is accurately processed, distributed, and released to carriers, forwarders, customers, and agents in a timely manner.
- Complete all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by customer standard operating procedures.
- Negotiate shipping rates and submit to local management for approval as necessary.
- Complete accurate billing to clients based on established pricing, while ensuring appropriate costs and profits are maintained.
- Establish knowledge of Incoterms and commercial invoice requirements.
- Develop methods and procedures for transportation of commodities for designated shippers from local or offshore locations to warehouses, other storage facilities or final consignee locations.
- Arrange the transfer and delivery of shipments with appropriate partners.
- Prepare timely shipment management information and reports as requested or specified per department KPIs.
- Develop and maintain successful relationships with customers, government agencies, and local vendors (e.g., airline representatives, freight forwarders, custom brokers, local pickup and delivery companies, regional trucking companies, line haul providers).
- Participate as an effective team member with the ability to multi-task in a fast-paced environment.
- Maintain courteous, prompt, and efficient customer relations.
- Comply with necessary procedures to assure a clean, properly organized, safe, and healthy environment for all personnel.
- High school diploma or equivalent.
- Operational experience in international transportation or a related field.
- Excellent customer service skills.
- Effective verbal, written, and interpersonal communication skills.
- Competent math skills using units of currency, weight, volume, and distance measurements.
- Ability to work independently or as part of a team.
- Competency in PC, spreadsheets, and database applications (including Microsoft Office Suite).
- 2+ years import operational experience in international transportation, preferably with an international freight forwarder.
- CargoWise platform experience.
- Knowledge of state, federal and international applicable laws, and regulations as they relate to primary services provided (i.e., customs, security, other import and export government agencies that regulate international trade).
- College degree in related field or an equivalent combination of experience and education.
- Ability to work in a paperless environment.
- Noatum is committed to the full inclusion of all qualified individuals. As part of this commitment, Noatum will ensure that persons with disabilities are provided reasonable accommodations.
- The job is performed indoors in a traditional office setting. Activities include extended periods of sitting while working at a computer and occasional fast-paced operations and events.
- The employee is occasionally required to stand, walk, sit, and reach with hands and arms.
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
- Ability to communicate orally with customers, vendors, management, and co-workers. Regular use of the telephone, virtual meetings, and e-mail for communication. Hearing, vision, and speaking within normal ranges are essential for normal conversations, to receive ordinary information, and to prepare or inspect documents.
- Good manual dexterity for the use of common office equipment such as computers, calculators, and copiers.
- While performing the duties of this job, the employee is regularly required to sit, handle, use hands to grasp, or feel and operate a computer keyboard, mouse, and telephone keypad.