Benefits and Referral Coordinator / Front Desk / Medical Assistant
Orthopaedic Surgical Specialists
- Torrance, CA
- $22.00-26.00 per hour
- Permanent
- Full-time
- Health insurance
- Paid time off
- Training & development
- Opportunity for advancement
- 401(k) matching
- Bonus based on performance
- 2 to 3 days weekly Benefits and Referrals Coordination:
- Health insurance authorizations submissions and follow up
- Patient communication and coordination regarding insurance benefits and authorizations
- Staff and physician communication regarding benefits and authorizations
- 1 to 2 days weekly Front Office Receptionist:
- Greet and checking in patients
- Collection of co-pays and balances
- Verification of patient insurance eligibility and benefits
- Answering phones/ messages, scheduling appointments and responding to patient requests or concerns in a timely manner
- Addressing and distributing incoming faxes to corresponding staff or doctors
- Part-time, 1 or 2 partial days weekly, medical assistant responsibilities including rooming patients, EHR entry, common orthopedic postop care, assisting with braces and splints, etc
- Previous medical office and medical assistant experience required
- Knowledge of HMO authorizations (Optum/ TMIPA)
- Strong customer service skills
- Excellent organizational skills and attention to detail
- Familiarity with basic computer programs, such as the Microsoft Office suite
- Knowledge of medical terminology, HIPPA regulations, ICD, and CPT coding
- Proficient in using phone systems, general office equipment and electronic medical records
- Bilingual Spanish and English preferred but not required