Solutionhealth - Access Center Coordinator - Access and Command - Full Time
Elliot Hospital
- Nashua, NH
- Permanent
- Full-time
- Initiate and coordinate registration and scheduling for new patient appointments.
- Documents all patient demographic, medical, financial, and referral information into Epic within compliance
- Triage incoming calls, and handle professionally
- Obtains all patient information required by the providers prior to an appointment
- Keeps supervisor informed of issues, especially as they relate to the interaction of the department with other areas of the Health System
- High school diploma or GED
- 2 years of Health Care experience, or 2 years of contact center environment type of work, Required
- Prior customer service work experience, Required
- Specifically, in a contact/call center environment
- Ability to handle a high volume of calls and work in a fast-paced environment
- Epic Experience, Preferred
- Health, dental, prescription, and vision coverage for full-time & part-time employees
- Short term, long term disability, Accident insurance, & life insurance
- Tuition Reimbursement
- Referral bonuses
- Accrued earned time for full-time & part-time employees
- 403b Retirement plans, with generous employer contributions
- And more!