quality specialist
Randstad
- Lincolnshire, IL
- $64,000-70,000 per year
- Permanent
- Full-time
- Maintain tool calibration schedule and compliance across all departments, including 3rd party vendors.
- Conduct in-house tool calibration as required.
- Drive continuous improvement initiatives within the QMS system.
- Maintain ISO documents and develop operational procedures and work instructions.
- Conduct internal quality audits.
- Identify innovative ideas for product/process improvement.
- Support and track department-level corrective actions.
- Assist in cross-functional improvements within the QMS.
- Generate QMS reports and handle vendor recovery and credit memo processing.
- Maintain dealer quality records and conduct warranty trend analysis.
- Other duties as assigned. Requirements:
- Working knowledge of industry-standard measurement and failure analysis tools (e.g., Six Sigma, Fishbone, 5-why, lean principles).
- Experience with ISO 9001 standards.
- SAP S4 Hana experience preferred.
- BI Tool experience (Tableau, Power BI) a plus.
- strong problem-solving and analytical skills.
- Ability to perform detailed statistical analysis.
- Excellent communication skills in English (Spanish proficiency is a plus).
- Ability to work independently with minimal supervision.
- Green Belt Certification required; Black Belt Certification preferred.
- Certified Internal Auditor Certificate preferred.
- Associate degree and 3 years of relevant experience, or equivalent combination.
- Advanced proficiency in MS Office applications, especially Excel.
shift: First
work hours: 8 AM - 4 PM
education: BachelorsResponsibilities
- Maintain measurement tool calibration schedule and compliance with all departments, including 3rd party vendors.
- Perform in-house tool calibration as requested.
- Drive continuous improvement in the QMS System (SharePoint).
- Maintain ISO documents per ISO standards.
- Develop operation procedures, work instructions and forms as needed to support the QMS.
- Perform internal quality audits.
- Strive to discover innovative ideas that will result in incremental or dramatic
- Support cross-functional improvements in QMS.
- Responsible for QMS reporting.
- Responsible for vendor recovery
- Responsible for credit memo processing
- Maintain dealer quality records in warranty system.
- Responsible for creating service department KPI updates and reports, reporting distributor service KPI’s.
- Responsible for warranty trend analysis, and data mining as requested.
- Other assignments as needed and requested.
- Follow safety guidelines and department and corporate policies and procedures.
- working in a smoke free environment
- six sigma black belt
- ISO 9001
- Tool Calibration
- Project Management
- Experience level: Experienced