
Seasonal Program Specialist
- Chicago, IL
- $25.00 per hour
- Temporary
- Full-time
- Flexible work hours required consistent with out of school time programming which are between 8am-6pm for the summer program session.
- Fall and Spring session hours may vary: 9:30AM to 5:30PM, 10:00AM-6:00PM, 11:00AM-7:00PM or 11:30AM-7:30PM.
- Must be available on some Saturdays as needed during program sessions (As projects/events require).
- Period Range: August 2025 - December 19, 2025.
- Constant communication with Director, Senior Program Manager, Employee Instructors, Program Assistant, Program Specialist, and Program Providers.
- Provide direction to community and campus liaisons and ensure compliance with program requirements.
- Annual operating budget responsibility: $1M.
- Manage and provide coaching to a diverse program portfolio, which includes a combination of after school, daytime and/or other types of specialized content area programming.
- Track and analyze program data to identify trends, address challenges, identify program supports needed, and implement strategies that maximize participation and retention in programs.
- Assist in the recruitment process of program staff, oversee the selection of returning programs, identify new program providers, and ensure compliance with portfolio benchmarks.
- Assess program quality and compliance and provide program budget and portfolio reports and recommendations to Senior Program Manager and Program Director.
- Conduct regular program site visits for each program in portfolio and make recommendations for Youth Program Quality Assessments.
- Manage ASM instructors from recruitment to providing ongoing coaching, ensuring they have the resources and training necessary to deliver high-quality programming.
- Act as the primary contact for instructors, community/campus liaisons, and school staff for programs.
- Review and submit timesheet approvals for all employee instructors and community/campus liaisons.
- Assist in developing and implementing effective teen recruitment and retention strategies for branch programs.
- Plan, schedule, organize, and conduct all assigned meetings with partners, instructors, community, and campus liaisons each session.
- Organize and oversee specialized activities and events.
- Submit incident reports and follow up on next steps, including conducting thorough follow-up on incident reports, and addressing concerns raised by instructors, community-based organizations, schools, and sites with support from Program Manager.
- Coordinate community outreach efforts, including attending events and meetings (e.g., aldermanic meetings, police district beat meetings, library meetings) to promote programs and recruit participants, securing locations for programs.
- Gather feedback from community members, schools and partners to create new programs; continuously improve existing programs and address the needs of the communities served. Other duties as assigned.
- Strong interpersonal skills: Proficient in fostering positive and effective relationships with diverse stakeholders.
- Expertise in developing and nurturing collaborative partnerships: Skilled at cultivating and maintaining mutually beneficial relationships.
- Demonstrated ability to lead and empower teams to achieve objectives.
- Exceptional organizational and problem-solving abilities: Proficient in efficiently organizing tasks and adept at resolving challenges.
- Effective communication skills: Articulate in conveying information verbally and in writing.
- Strong proficiency in Microsoft Office with the ability to gather, manage, and maintain data effectively.
- Proven ability to plan, execute, and oversee projects to successful completion.
- Strong multitasking skills: Ability to efficiently manage multiple tasks and meet deadlines.
- Thrives in a fast-paced, high-energy environment: Adaptable and comfortable working in dynamic settings.
- Demonstrates respect for all levels of the organization and external partners: Exhibits professionalism and consideration in interactions.
- Collaborative team player with high energy: Engages positively in team environments and contributes effectively to group efforts.
- Customer service orientation: Committed to delivering exceptional service to internal and external stakeholders.
- Bachelor’s degree required
- 3+ years of youth development experience
- Valid Driver’s License, insured transportation, and driving record that satisfies our Motor Vehicle Policy required
- Cook County residency required