Shift Leader
Krystal
- Mobile, AL
- Permanent
- Part-time
- Demonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal's tools and processes.
- Partners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable.
- Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards.
- Coaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems.
- Ensures that food safety standards are met through direct observation while running their shifts.
- Partners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.
- Executes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps.
- Must be at least 21 years of age.
- Servsafe certification required
- High School Diploma or GED preferred with one (1) or more years restaurant experience.
- Systems & Software - proficient level knowledge of Microsoft Office software applications.
- Must be able to work a flexible schedule including days, nights, overnights, & weekends.
- May be required to travel to other locations, e.g. other stores, bank, meetings as business dictates
- Customer Focused- Recognizes the guest as the primary focus and acts accordingly; sets a high standard for exceeding guest expectations and motivates the team by role modeling effective service behaviors.
- Initiative-Takes action without being asked or required to; achieves goals beyond job requirements; is proactive and takes prompt action to accomplish tasks.
- Action Oriented- Consistently maintains high levels of activity or productivity; works with vigor, effectiveness and determination over a sustained period of time.
- Team Player- Encourages cooperation to accomplish team goals; promotes a respectful and inclusive work environment.
- Must be able to lift up to 70 pounds of force frequently to move objects
- Ability to carry products/boxes and miscellaneous items weighing no more than 70 pounds
- Consistently handles product preparation
- Ability to kneel and follow proper lifting procedures
- Consistently lifts for product preparation, stocking and inventory