
RN - Utilization Review / Case Management
- Lawton, OK
- Permanent
- Full-time
- Reviews clinical documentation and coordinates care across departments to ensure medically necessary services are provided in a timely and cost-effective manner
- Performs discharge planning by identifying patient needs and arranging post-discharge services including home health, medical equipment, and rehabilitation
- Collaborates with interdisciplinary team members, physicians, patients, and families to support quality care and safe transitions
- Communicates with insurance providers and payers for authorization and continued stay approvals
- Documents all activities, decisions, communications, and patient education in the EMR
- Participates in performance improvement initiatives, utilization review, and data collection efforts for administrative reporting
- Conducts 48-hour post-discharge follow-up calls as applicable
- Advocates for the patient and serves as a liaison between healthcare providers, patients, families, and community resources
- Assists with readmission assessments and care coordination strategies
- Keeps current with Medicare/Medicaid rules, CMS guidelines, and payer requirements
- Advanced understanding of case management principles, patient advocacy, and discharge planning
- Strong critical thinking, time management, and problem-solving skills
- Excellent interpersonal and communication abilities
- Familiarity with utilization management, payer authorization processes, and EMR systems
- Capacity to work independently and collaboratively in a high-pressure environment
- Commitment to maintaining patient confidentiality and upholding ethical standards
- Ability to prioritize multiple responsibilities and adjust to changes in work schedule or patient needs
- Associate Degree in Nursing, required
- Bachelor of Science in Nursing (BSN), preferred
- Current and valid Registered Nurse license in the state of practice or Compact State RN license
- Basic Life Support (BLS) - required within time frame specified in facility policy
- Accredited Case Manager (ACM) Certification as required by facility policy
- Minimum of 1-2 years of clinical experience in an acute hospital, clinic, home health, hospice, or mental health facility, required
- Previous case management experience preferred