Associate Analyst, Digital Analytics (Remote)
Abercrombie & Fitch
- Columbus, OH
- Permanent
- Full-time
- Lead comprehensive end-to-end process, from data collection to presentation of key findings and actionable insights
- Provide an objective source of truth to assess new and existing app features
- Align learning agendas and own creation of measurement plans with cross functional partners and stakeholders
- Partner with stakeholders to set expected outcomes and goals for new features
- Partner across the Data & Analytics organization to pair onsite data with qualitative findings and customer data
- Build effective relationships with core stakeholders across product management, developers, stores, and customer analytics
- Quantify and summarize feature outcomes and effectively present recommended go-forward strategies to key stakeholders and senior leaders
- Provide input on future website/app enhancements based on performance knowledge and prior analyses/test results from the “learnings repository”
- Perform QA of data collection and recommend necessary fixes and updates; escalate high impact issues to leadership for resolution
- Develop ad hoc queries and analyses that combine multiple tools, data sources and types to supplement test reads generated by the testing platform
- Independently identify optimization opportunities in the app which increase conversion and enhance user experience in both stores and after their visit
- Bachelor's degree or related experience
- 4+ years of digital/eCommerce, analytics, and product management, or other related experience
- Expertise in Web Analytic tools (Adobe Analytics - preferred; Google Analytics)
- Experience with data visualization tools (Adobe Workspace, Tableau, Power BI)f
- Excellent written and verbal communication skills and ability to present to executives, non-technical and technical audiences
- Ability to consolidate and package results and insights into well-organized, consumable presentations with actionable recommendations and strategies
- Comprehensive understanding of e-commerce, usability principles and app technologies
- Demonstrated ability to develop and activate data-driven strategies to enhance customer experience
- Strong project management and organizational skills
- Proficient in MS Office core suite (Excel, PowerPoint, Word, Outlook)
- Must perform well in high pressure situations, balance competing priorities, and demonstrate the ability to work without significant direct supervision
- Incentive Bonus Program
- Paid Time Off and Work From Anywhere Flexibility
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount
- Medical, Dental and Vision Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- Access to Carrot to support your unique parenthood journey
- Access to Headspace dedicated to creating healthier, happier lives from the inside out
- 401(K) Savings Plan with Company Match
- Opportunities for Career Advancement, we believe in promoting from within
- A Global Team of People Who'll Celebrate you for Being YOU