Client Success Manager

ADAM BRUGGEMAN MD PLLC

  • San Antonio, TX
  • $27.00-30.00 per hour
  • Permanent
  • Part-time
  • 8 days ago
MEDREVEX is looking to add a part-time Client Success Manager to our team. This position will be mostly in-office but can become hybrid work at home after training.Key Responsibilities
Guiding new clients through the onboarding process
Proactively building and maintaining strong, long-term relationships
Serving as a bridge between clients and internal departments, relaying information and ensuring client needs are communicated effectively
Watching claim submission volume or issues and following up with provider/group
Sending out NDAs/Contracts and managing the follow up related to this process
Sending out new provider onboarding spreadsheets
Support the clients from every aspectRequired Skills
Strong communication, problem-solving, interpersonal skills, attention to detail, data analysis, and organizational
Experience with applications such as Microsoft office, adobe pro, DocuSign, g-suite
Experience in project managementPreferred Skills
College degree
Healthcare experience
Billing experienceFamiliarity with CRM (Customer Relationship Management) software, customer success platforms, and various data analysis tools is preferred.

ADAM BRUGGEMAN MD PLLC