LOGISTICS/FLEET WARRANTY SPECIALIST

Kroger Supply Chain

  • Nashville, TN
  • Permanent
  • Full-time
  • 1 day ago
Responsible for the direct handling of fleet warranty claims for the network. Create and file warranty claims with the manufactures based on warranty contract coverage and warranty policy guidelines. Monitor, support, and reconcile warranty claims to recover expenses and align funds to relevant Workorder/Claim. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the network in the areas of Safety, Quality, Reliability (SQR). Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!What you'll receive from us:The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum
- High School Diploma or GED
- Basic computer skills
- Ability and willingness to learn maintenance systems
- Effective oral and written communication skills
- Customer service skillsDesired
- Any previous experience working with warranties- Serve as point of contact for all warranty claims
- Review repair history and document warranty claims in our Maintenance Software
- Assess warranty claims, ensure relevant supporting documentation is available, and respond/decide accordingly
- File claims in the manufacturer or supplier software
- Articulate the complaint, cause and correction of all claims in clear, concise, writing
- Arrange for shipment/delivery of parts or replacement items if a claim requires it
- Maintain work area in a clean and orderly fashion
- Maintain regular and predictable attendance
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

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