Service Coordinator - HVAC National Accounts

New Century Systems, Inc.

  • Otsego, MN
  • $65,000-75,000 per year
  • Permanent
  • Full-time
  • 23 hours ago
  • Apply easily
Service Coordinator – National AccountsLooking for a career where your skills make a real impact? Join NCS as a Service Coordinator and play a key role in keeping our national accounts running smoothly. Competitive pay, great benefits, and a supportive team included. About UsAt NCS, we're more than a service company, we're a team that values problem-solvers, learners, and doers. We provide Plumbing, HVAC, Electrical, and Home Improvement services nationwide, and we believe in creating a workplace where people grow, collaborate, and feel appreciated. What You'll DoAs a Service Coordinator, you'll be the go-to connection between our customers, technicians, and vendors. You'll handle:
  • Dispatching technicians for national and house accounts
  • Monitoring preventive maintenance schedules
  • Preparing quotes, proposals, and contract documents
  • Communicating directly with customers to keep jobs on track
  • Entering and tracking service call details in our ERP system
  • Providing weekly job reports to the Division Manager
  • Helping with emergency dispatch coverage on a rotating basis
What We're Looking For
  • 3–5 years of dispatching experience (HVAC, plumbing, electrical, or similar)
  • Experience with national accounts
  • Strong computer and ERP system skills
  • Excellent communication and organization
  • Ability to multitask in a fast-paced environment
  • In-office availability Monday–Friday
  • Willingness and ability to participate in on-call rotation
Why Join NCS
  • Competitive pay ($65K–$75K) + bonuses
  • 401(k) with a guaranteed 3% company contribution
  • Health, dental, vision insurance
  • Paid time off
  • A supportive, growth-focused team culture
Apply today and join a company where your work makes an impact! Equal Opportunity EmployerNCS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or veteran status.

New Century Systems, Inc.