Parts Counter Representative

• Provide excellent customer service for all associated product lines to customers calling or walking into the store.
• Fill parts requests for service technicians and sales staff.
• Shipping and receiving duties.
• Warehouse responsibilities
• Use computerized inventory systems, parts libraries, and cad drawings to look up and process parts orders.
• Order parts from suppliers and communicate lead times.
• Participate in rolling inventory checks.
• Speak clearly and persuasively in a positive manner when interacting with customers.
• Must be willing to work 40 hours per week and longer hours as required to meet customer and seasonal demands.
• Assist in keeping parts department clean, including desk, warehouse, shipping receiving, etc.
• May perform additional duties as assigned by leadership.

• 2 years of parts experience required.
• John Deere equipment parts experience preferred.
• Shipping & Receiving experience a plus.
• Forklift experience preferred.
• Excellent customer service skills required.
• Good organizational skills and ability to multi-task
• HS diploma, college degree a plus
• Successful candidates will have a positive attitude and enjoy being part of a team.
• Good computer skills are required.
• General office skills with a working knowledge of Microsoft Word & Excel, typing 45 wpm and general knowledge of a 10-key calculator CRT/Data Entry.
• Ability to lift weights of up to 50 pounds regularly and up to 75 pounds on occasion.
• Ability to solve practical problems and ability to read/interpret instructions furnished in written, oral, diagram or schedule form.

Pacific Golf & Turf