Communications Manager
- Chicago, IL
- Permanent
- Full-time
- Serve as Communications lead/partner for Commercial & Investment Bank Technology.
- Devise strategic communications plans and campaigns to meet our business and employee engagement needs; partner closely with leadership team members, business management, human resources partners and other stakeholders to ensure a cohesive communications strategy to tell a holistic story; write executive communications for executives in their voice and style.
- Partner closely with other executive communications partners across Commercial & Investment Bank Technology, Global Technology and other lines of business.
- Serve as lead publisher and content manager for intranet homepages and subpages - publishing news and feature articles and accompanying graphics; source content for intranet articles and other editorial content.
- Manage broadcast email publication scheduling and use Targeted Email tool to distribute large-scale broadcast messages to D&PS employees; use data to identify patterns and adjust communications strategy accordingly to be most effective.
- Ensure consistency of messaging and engagement with broader business or firmwide programs and strategic initiatives/priorities, such as AI for Tech and app and infrastructure modernization.
- 6+ years of corporate communications experience, Technology and Content including extensive hands-on writing, editing, project management, presentation building and executive communications.
- Experience working with C-suite executives with demonstrated success developing executive-level messages, providing communications counsel to senior management teams and executing strong communications strategies.
- Excellent writing skills with a strong ability to turn complex technology stories into a compelling and relatable narrative.
- Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines; outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company.
- Must care about creating a more inclusive work environment - both within our own Communications team as well as helping to foster that culture in Commercial & Investment Bank Technology.
- Interested in learning and willing to put in the effort to do so.
- An understanding of the financial services industry and current technology/AI landscape
- Experience in technology communications and change management
- External communications knowledge