Divisional Territory Sales Manager
WillScot
- Phoenix, AZ
- Permanent
- Full-time
- Build and maintain strong relationships in your territory through extensive networking with local contractors, sub-contractors, businesses, and specialty service providers.
- Prospect new opportunities and projects through outbound dialing on public data.
- Develop sales strategies and pricing structures that capture market share by enabling growth and retention through multiple product offerings and business verticals.
- Develop demand and become an expert on local business opportunities & challenges including upcoming & current projects, seasonality, market competition, fleet comparison, availability, and condition.
- Be informed on upcoming news around projects, developments, and funding in your territory.
- Deliver compelling and informative product presentations, virtually and in-person.
- Maintain client relationships.
- Attend trade shows and market level events to drive brand and product awareness for your territory.
- Collaborate with other sales teams (PSMs, ISRs, and BDRs) to share best practices and ensure cross-selling and product penetration for your territory exceed targets. Ensure all sales teams have the knowledge and resources to price competitively and accurately.
- Be the single point of contact when things go unexpected for your customers. Facilitate resolution through cross-functional collaboration and joining forces.
- Manage customer satisfaction and collaborate with internal cross-functional teams to rectify any outstanding customer issues until resolved.
- Be an internal customer advocate to achieve high customer satisfaction (NPS).
- Be open and transparent about sales; sometimes we make mistakes. We own our outcomes and do not pass blame.
- Share feedback to improve processes and challenges.
- Partner closely with PSM, ISR and other sales resources to ensure strategic division of labor without redundant activities.
- Uphold a commitment to always providing high-quality customer service.
- Offer guidance on discounting/pricing strategies, market trends, and product offerings for your local territory.
- Minimum Required Education level: High School Diploma/GED
- Preferred Education Level: Bachelor Degree
- Years of related experience: Minimum of one year inside and/or outside sales experience
- Required Skills: Ability to negotiate and offer guidance on discounting/pricing strategies, market trends and product offerings for local territory
- Excellent communication and interpersonal skills, with the ability to build rapport and establish credibility with customers, peers, and internal stakeholders..
- Preferred Skills: Salesforce experience, relevant industry experience (construction/equipment rentals)