Sales Service Agent
GrowVix, Inc.
- Houston, TX
- Permanent
- Full-time
- Serve as the primary point of contact for all residential customer inquiries, providing expert advice, solutions, and sales proposals regarding pest control services
- Schedule pest control services efficiently and accurately, ensuring optimal routing and customer convenience
- Educate customers on pest control options, preventive measures, and long-term solutions
- Successfully close sales by clearly communicating the value of our services and addressing customer concerns
- Cultivate strong customer relationships to foster loyalty and transform one-time customers into lifelong advocates
- Maintain a high level of customer satisfaction through professional, courteous, and effective communication
- Collaborate with the Sales Service Agent team to ensure seamless service delivery and an exceptional customer experience
- Actively participate in ongoing training and development to stay updated on pest control techniques and product knowledge
- Handle and resolve customer complaints with empathy and efficiency, turning negative experiences into positive outcomes
- Proven experience in a sales or customer service role, preferably in a fast-paced environment
- Exceptional communication and interpersonal skills, with the ability to connect with a diverse range of customers
- Strong problem-solving abilities, particularly in identifying and addressing customer needs related to pest control
- A genuine passion for helping people and ensuring their peace of mind
- Ability to work independently and as part of a collaborative team
- Results-oriented with a track record of achieving sales targets
- Proficiency in using CRM software and other relevant sales tools
- High school diploma or equivalent; some college education is a plus
- Prior experience in the pest control industry - particularly as a Sales Service Agent - is advantageous but not required
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