Provider Relationship Manager- Outpatient Imaging
- Indianapolis, IN
- Permanent
- Full-time
- Department: National Ambulatory Imaging Horizontal
- Schedule: Full time, days
- Location:Remote with travel within the Indiana market
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your communityBenefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.ResponsibilitiesThe Opportunity:
We are seeking a highly motivated and results-oriented Business Development Representative to join our growing team. This is a critical role responsible for expanding our referral network and increasing patient volume within the outpatient medical community. The ideal candidate will possess a deep understanding of the healthcare landscape, particularly outpatient clinics and physician practices, and demonstrate a proven ability to build strong relationships and drive business growth.Key Responsibilities:
- Strategic Outreach & Relationship Building:
- Identify, target, and cultivate relationships with referring physicians, specialists, and their staff within outpatient clinics, urgent care centers, primary care practices, and other relevant healthcare providers.
- Conduct regular in-person visits, presentations, and educational sessions to inform potential referrers about our services, technology, and patient experience.
- Develop and implement strategic outreach plans to achieve monthly, quarterly, and annual referral targets.
- Act as a primary point of contact for referring offices, addressing inquiries, resolving issues, and ensuring a seamless referral process.
- Organize and participate in networking events, conferences, and community outreach programs to expand brand awareness and generate leads.
- Market Analysis & Business Growth:
- Conduct market research to identify new business opportunities, competitive landscapes, and emerging trends in outpatient medical imaging.
- Analyze referral patterns and identify opportunities for growth within existing accounts.
- Develop and present compelling value propositions that highlight the benefits of partnering with our imaging centers (e.g., quick appointment scheduling, fast report turnaround, subspecialty reads, patient comfort, advanced technology).
- Collaborate closely with internal operations, marketing, and clinical teams to ensure alignment and support for business development initiatives.
- Reporting & CRM Management:
- Maintain accurate and up-to-date records of all sales activities, client interactions, and referral data in the CRM system.
- Prepare regular reports on sales performance, market trends, and competitive activities.
- Utilize data to identify areas for improvement and optimize sales strategies.
- Education & Training:
- Stay current with industry trends, new technologies in medical imaging, and changes in healthcare regulations relevant to outpatient services.
- Educate referring providers and their staff on proper referral protocols and insurance requirements.
- High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
- 3 years of leadership or management experience preferred.
- Associate or Bachelor's degree in Business Administration, Marketing, Healthcare Administration, or a related field preferred.
- Three years of proven business development or sales experience, specifically within the healthcare industry, preferred. Experience with medical imaging or diagnostic services, particularly within an outpatient setting, is highly preferred.
- Demonstrated success in achieving and exceeding sales targets preferred.
- Strong understanding of the outpatient healthcare ecosystem, including physician practices, referral networks, and patient flow preferred.
- Excellent communication, presentation, and interpersonal skills with the ability to build rapport and trust quickly.
- Proficiency in CRM software (e.g., Salesforce) preferred.
- Valid driver's license and reliable transportation are highly preferred
- Knowledge of specific medical imaging modalities (e.g., MRI, CT, Ultrasound) preferred.
- Existing network of contacts within the local outpatient healthcare community preferred.
- Experience with healthcare marketing strategies preferred.