Collections Associate
Blick Art Materials
- Galesburg, IL
- $17.50 per hour
- Permanent
- Full-time
- Contact customers by telephone, mail, fax, or email to identify disputes, if any, and arrange payment for overdue invoices.
- Review held credit account orders daily and decision.
- Determine when to place pending orders on hold due to delinquent invoices or other credit reasons
- Manually enter invoices in customer portals, when required.
- Perform other related duties as assigned or requested.
- High school diploma and at least one year of previous collection experience; or an equivalent combination of education and experience is required.
- Excellent written and oral communication skills.
- Strong interpersonal skills and ability to work with others internally and externally.
- Ability to handle multiple tasks simultaneously.
- Basic personal computer skills including using internet browsers, and experience working with Microsoft Word, Microsoft Outlook, and Microsoft Excel software applications.
- Ability to work effectively with team members to accomplish desired goals, especially during peak order times.
- Without a related college degree, $17.50 per hour + Incentives
- With a related college degree, $19.00 per hour + Incentives
- Medical/Dental/Vision Insurance
- 401K & Profit Sharing Plan
- Incentive Bonus Plans
- Paid Holidays & Paid Time Off
- Paid Parental Leave
- Short-Term/Long-Term Disability
- Training Opportunities
- Basic & Optional Life Insurance
- Employee Discount