Warehouse Worker - Damaged and Defective returns/claims

Army & Air Force Exchange Service

  • Nebraska
  • Permanent
  • Part-time
  • 2 days ago
Career AreaLogisticsJob DescriptionAs a Warehouse Worker at the Exchange, you are responsible for quickly handling product within our warehouse to ensure the accurate processing of merchandise. You will receive and inspect items for any quality assurance issues. Attention to detail and keeping clean and organized is a must. You also might assist with efficiently unloading, moving and stocking merchandise, which ranges across a wide variety of items across all departments. You are on the front lines of ensuring our customers have an extraordinary shopping experience - without you, there would be nothing on the shelves!
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Warehouse Worker at the Exchange?
  • Follow all safety guidelines and operating procedures
  • Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
  • Unload, break-out and stock merchandise with efficiency and accuracy
  • Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
  • Able to use computer software to receive a variety of items, to include firearms and other critical merchandise.
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Able to lift up to and occasionally over 40 pounds
  • 6 months experience involving records maintenance, receiving, screening, reviewing, and verifying documents.
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Able to take initiative
  • Able to share brand knowledge
Additional Qualifications/Requirements:
  • Excellent attention to detail
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills
Number of Positions Remaining1Vacancy NumberH-008563-2025Employment CategoryRegular Part TimeJob Grade5Job QualificationsEducation: High school or equivalent. Experience: Six months progressively responsible general work, plus six months warehousing work or closely related work. Must possess the ability, knowledge and skill to operate/use the appropriate systems/software/hardware. May be required to possess a valid drivers license.If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.SupervisorNoFacility NameOFF MAIN STORESalary Minimum$20.35Salary Maximum$0.00Major DutiesEnsures the proper receipt, verification and documentation of merchandise/supplies. As required, posts sell prices on documents. Records discrepancies or damaged shipments, initiates appropriate corrective action and completes necessary documentation.
Signs receiving reports and other accountable documents and processes receipt through appropriate systems using a VDT/PC or other equipment.
Processes damaged/defective merchandise returned for repair or replacement. Maintains records and takes follow-up action, as necessary.
Completes various merchandising documents and reports, as required, either manually or by appropriate systems using VDT/PC or other equipment.
As necessary, assembles and segregates merchandise (bicycles, grills, etc.) for delivery and prepares appropriate documentation.
Assists in taking stock counts and official inventories.
As required, may operate motor vehicles not to exceed 10,000 pounds gross vehicle weight. May operate forklift not to exceed 10,000 pounds lifting capacity.
Maintains compliance with fire, safety, sanitation and security requirements within stockroom area. Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty. Performs other related duties as assigned.Our FocusWe are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.Who We AreThe Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Army & Air Force Exchange Service